QUESTION A PERT chart lays out each task that must be completed during the course of production, along with the time that each task should take. Indicate whether the statement is true or false ANSWER TRUE
QUESTION The sixth decision making step is ________. a. rank the alternatives b. isolate the facts c. identify the goal(s) to be achieved and the decision to be made d. debrief, measure, and evaluate ANSWER d
QUESTION If a company has chosen psychological goals as their marketing communication goal the company wants customers to ________ their product or brand. a. think or associate something with b. feel or have an emotional reaction to c. act in a particular way to d. trust and relate to ANSWER a
QUESTION Why should entrepreneurs consider giving back to the community? What will be an ideal response? ANSWER Entrepreneurs who give back to the community can expect the community to give back to them. The text cites the example of Mike Ilitch who founded Little Caesars Pizza. When his business started to thrive, he revitalized […]
QUESTION What is economics and how does it tie in to this chapter’s study of competition? What will be an ideal response? ANSWER By definition, economics aims to understand and predict how people act as they try to fulfill their wants and needs. It assumes rational behavior in light of material constraints (i.e., money). […]
QUESTION Profit motive is a company’s desire to make more money than it spends. Why can’t the other two bottom lines exist without it? What will be an ideal response? ANSWER A company may want to be environmentally friendly and give back to the community. However if there is no money to meet basic […]
QUESTION Operations management is the set of activities that ensures that everyone in the production process, including customers, gets what they want, when they want it, in the form and quantity they want, and with the services and support they need to properly use it. Indicate whether the statement is true or false ANSWER […]
QUESTION All of the following are questions that managers can ask to determine whether delegating is the right choice for a particular task EXCEPT ________. a. What is my communication style? b. Do I need to be personally involved because of my unique knowledge or skills? c. Is the task within my major area of […]
QUESTION A manager’s span of control determines how many employees he or she oversees. Indicate whether the statement is true or false ANSWER TRUE
QUESTION When you arrive at your veterinary for your scheduled appointment you are greeted by the receptionist who immediately offers your dog a treat. The receptionist proceeds to let you know what to expect by explaining procedures and offering services. You are then led to a waiting room where you are offered a water bottle […]