QUESTION What are the three levels of innovation? Give an example of each. What will be an ideal response? ANSWER Incremental innovation is a simple improvement in current products or services. An example is Word 7.0 . Disruptive innovation involves unprecedented products that transform an industry. An example is the cell phone. Revolutionary innovation […]
QUESTION Controlling is ultimately about monitoring all of the following EXCEPT ________. a. processes b. competitors c. employees d. procedures ANSWER b
QUESTION The International Organization for Standards (ISO) polices companies to ensure that their products are in line with ISO standards. Indicate whether the statement is true or false ANSWER FALSE
QUESTION A job description details the personal qualities the employer considers important for the position in question. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Setting high goals can be motivating and beneficial for an organization. However, according to SMART goal setting, if goals are extremely aggressive and too high to achieve the biggest risk involved is ________. a. disappointment and loss of morale b. not clearly defining the goal c. excitement and loss of morale d. not knowing […]
QUESTION Recruiting is the process of offering a promising candidate a job. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Technology has created new modes of innovation. Explain this statement with an example. What will be an ideal response? ANSWER Companies like Google, Facebook, and Apple are changing the nature of innovation by allowing customers to use technology to create unique, personalized products and services. No two Google homepages or iTunes libraries are […]
QUESTION ________ act as the basis for managers to figure out how the business is doing. a. Vision statements b. Training and development c. Performance standards d. Mission statements ANSWER c
QUESTION When you are a delegatee, you should do all of the following EXCEPT ________. a. make a comprehensive review of everything, including events that could cause delays b. alert your manager if will not be able to make a deadline, but only after you are at least a week late c. bring what you […]
QUESTION Technological advances like Twitter give customers an almost instant impact on the quality of the products they receive. Indicate whether the statement is true or false ANSWER TRUE
