QUESTION Which of the following is a characteristic of a culture of safety? A. Staff willingness to admit having made a mistake B. Finding the staff member responsible for insulting a patient C. Consistently placing insensitive staff on suspension D. More efficient use of scarce resources ANSWER: ANS: A
Date: September 3rd, 2020
QUESTION A health-care organization that wants to achieve excellence in patient care should: A. Review unit expenses for possible fraud. B. Refuse to accept mediocrity in patient care. C. Provide monitors to staff and arrive on time. D. Update staff job descriptions. ANSWER: ANS: B
Date: September 3rd, 2020
QUESTION What are the benefits of collective bargaining? A. Improved management-staff relationships B. A more collegial environment for nursing staff C. Fair treatment and protection of benefits D. Increased staff and patient satisfaction ANSWER: ANS: C
Date: September 3rd, 2020
QUESTION Why is the culture of an organization important to a new graduate? A. The culture can create an environment that is hostile to new employees. B. It impacts an organization’s public image. C. Culture determines the financial health of an organization. D. Culture allows free speech. ANSWER: ANS: A
Date: September 3rd, 2020
QUESTION A nurse is obtaining a patient history. The nurse enters the information into a handheld as the client speaks to her and asks questions clearly and concisely. The nurse asks questions regarding information the patient has already given. The patient says, “Are you listening to me?” How should the nurse respond? A. “Yes, I’m […]
Date: September 3rd, 2020
QUESTION A nursing student is in her practicum rotation. She is consistently late for the shift. How should the preceptor respond to the behavior? A. “You are always late. What are you going to do about this situation?” B. “Being late is unacceptable. This behavior needs to change.” C. “I noticed that you often arrive […]
Date: September 3rd, 2020
QUESTION The two basic channels of communication are: A. Verbal and interpretive. B. Nonverbal and interpretive. C. Nonverbal and verbal. D. Verbal and written. ANSWER: ANS: C
Date: September 3rd, 2020
QUESTION The associate nurse manager is giving directions to the staff regarding a Joint Commission initiative. Some of the assignments seem to be the same. The staff are complaining among themselves about the confusion. How should the staff handle the situation? A. Follow the directions even if there is duplication. B. Make an appointment with […]
Date: September 3rd, 2020
QUESTION A young couple carry the gene for a rare genetic disorder that causes severe mental retardation and physiological problems incompatible with life. They have conceived twice, however, both children had the disorder and died within 2 months after birth. They come to the fertility clinic and tell the nurse, “After you harvest the eggs […]
Date: September 3rd, 2020
QUESTION A clinic run by volunteer doctors and nurses belongs in which of the following categories? A. Voluntary for profit B. Publicly supported C. Not for profit D. Governmental agency ANSWER: ANS: C
Date: September 3rd, 2020
