QUESTION What are the benefits of joining a professional organization? A. Higher pay B. Shared governance C. Patient safety D. Representation ANSWER: ANS: D
QUESTION Which of the following is a characteristic of a culture of safety? A. Staff willingness to admit having made a mistake B. Finding the staff member responsible for insulting a patient C. Consistently placing insensitive staff on suspension D. More efficient use of scarce resources ANSWER: ANS: A
QUESTION A health-care organization that wants to achieve excellence in patient care should: A. Review unit expenses for possible fraud. B. Refuse to accept mediocrity in patient care. C. Provide monitors to staff and arrive on time. D. Update staff job descriptions. ANSWER: ANS: B
QUESTION What are the benefits of collective bargaining? A. Improved management-staff relationships B. A more collegial environment for nursing staff C. Fair treatment and protection of benefits D. Increased staff and patient satisfaction ANSWER: ANS: C
QUESTION Why is the culture of an organization important to a new graduate? A. The culture can create an environment that is hostile to new employees. B. It impacts an organization’s public image. C. Culture determines the financial health of an organization. D. Culture allows free speech. ANSWER: ANS: A
QUESTION A nurse is obtaining a patient history. The nurse enters the information into a handheld as the client speaks to her and asks questions clearly and concisely. The nurse asks questions regarding information the patient has already given. The patient says, “Are you listening to me?” How should the nurse respond? A. “Yes, I’m […]
QUESTION A nursing student is in her practicum rotation. She is consistently late for the shift. How should the preceptor respond to the behavior? A. “You are always late. What are you going to do about this situation?” B. “Being late is unacceptable. This behavior needs to change.” C. “I noticed that you often arrive […]
QUESTION The two basic channels of communication are: A. Verbal and interpretive. B. Nonverbal and interpretive. C. Nonverbal and verbal. D. Verbal and written. ANSWER: ANS: C
QUESTION Beneficence means: A. Freedom to make decisions for oneself. B. Doing no harm, either deliberately or unintentionally. C. Doing good for the benefit of others. D. Treating everyone equally, regardless of gender, race, religion, or disease. ANSWER: ANS: C
QUESTION Sharing decision-making responsibilities may be difficult for some managers for which of the following reasons? A. They believe that empowered staff members have higher levels of job-related tension. B. There is inadequate staffing on the unit. C. There is a lack of time and situational support. D. They may be reluctant to give up […]