QUESTION What are the benefits of collective bargaining? A. Improved management-staff relationships B. A more collegial environment for nursing staff C. Fair treatment and protection of benefits D. Increased staff and patient satisfaction ANSWER: ANS: C
Date: September 3rd, 2020
QUESTION Why is the culture of an organization important to a new graduate? A. The culture can create an environment that is hostile to new employees. B. It impacts an organization’s public image. C. Culture determines the financial health of an organization. D. Culture allows free speech. ANSWER: ANS: A
Date: September 3rd, 2020
QUESTION A nurse is obtaining a patient history. The nurse enters the information into a handheld as the client speaks to her and asks questions clearly and concisely. The nurse asks questions regarding information the patient has already given. The patient says, “Are you listening to me?” How should the nurse respond? A. “Yes, I’m […]
Date: September 3rd, 2020
QUESTION A nursing student is in her practicum rotation. She is consistently late for the shift. How should the preceptor respond to the behavior? A. “You are always late. What are you going to do about this situation?” B. “Being late is unacceptable. This behavior needs to change.” C. “I noticed that you often arrive […]
Date: September 3rd, 2020
QUESTION The two basic channels of communication are: A. Verbal and interpretive. B. Nonverbal and interpretive. C. Nonverbal and verbal. D. Verbal and written. ANSWER: ANS: C
Date: September 3rd, 2020
QUESTION The associate nurse manager is giving directions to the staff regarding a Joint Commission initiative. Some of the assignments seem to be the same. The staff are complaining among themselves about the confusion. How should the staff handle the situation? A. Follow the directions even if there is duplication. B. Make an appointment with […]
Date: September 3rd, 2020
QUESTION A nurse is caring for a patient who has diabetes and is ordered an insulin pump. The nurse needs to instruct the patient about the insulin pump. Which barrier to communication should the nurse eliminate? A. Noise from the television B. Language differences C. Educational level D. Patient’s lack of attentiveness ANSWER: ANS: […]
Date: September 3rd, 2020
QUESTION Communication has the best chance of being interpreted accurately when: A. Messages are delivered face-to-face. B. The message is repeated by the sender. C. Sent electronically. D. More than one mode is used. ANSWER: ANS: D
Date: September 3rd, 2020
QUESTION A visitor takes the elevator to the eighth floor to visit her husband who is a patient. The visitor overhears two nurses speaking about her husband. They are discussing his possible prognosis and if he should be told. What ethical principle have the nurses violated? A. Autonomy B. Confidentiality C. Beneficence D. Justice […]
Date: September 3rd, 2020
QUESTION Which of the following is a common goal for a health-care organization? A. Survival B. Limited existence C. Cooperation with the competition D. Downsizing ANSWER: ANS: A
Date: September 3rd, 2020
