QUESTION A patient comes to the oncology clinic and is assigned a “nurse navigator.” The patient asks, “What is a nurse navigator?” How should the nurse respond? A. “The nurse navigator makes sure that patients keep their appointments.” B. “The nurse navigator oversees the treatment plan created by the team.” C. “The nurse navigator gives […]
QUESTION Delegation is defined as: A. Reassigning the responsibility of performing a job from one person to another. B. Explaining how you want a job done. C. Telling other people what to do. D. Developing ways to classify people into job categories to learn what they are capable of doing. ANSWER: ANS: A
QUESTION A nurse caring for a critically ill patient uses the ISBARR method to communicate with a medical resident. The resident has not responded to the nurse. What action should the nurse take next? A. Write an incident report on the medical resident. B. Speak to another medical resident who is on the unit. C. […]
QUESTION An RN who has been a nurse for 10 years is precepting a novice RN. The novice is having difficulty prioritizing client care. What should the RN tell the novice about the principles of prioritizing care? A. The nursing process B. Virchow’s triad C. Client requests D. Maslow’s hierarchy of needs ANSWER: ANS: […]
QUESTION A nurse overhears a new graduate nurse communicating with a health-care provider. The nurse tells the graduate nurse the institution uses the ISBARR technique to improve communication. How should the nurse explain the steps of the ISBARR technique to the graduate nurse? Select all that apply. A. ISBARR requires a description of the situation. […]
QUESTION A nurse is assessing a patient who is taking methotrexate (Rheumatrex) for rheumatoid arthritis. The nurse notices that the patient’s hemoglobin and hematocrit are 9.2 and 27, respectively. Using the ISBARR method, what should the nurse include in the communication with the health-care provider? Select all that apply. A. The nurse’s name B. The […]
QUESTION A nurse is preparing the shift handoff report to the nurse assuming responsibility for the patients. What information should the nurse include in the handoff report? Select all that apply. A. The patient’s birthday B. The patient’s diagnosis C. The patient’s status D. Priority interventions ANSWER: ANS: B, C, D
QUESTION Which of the following behaviors would be acceptable in the online communication environment? Select all that apply. A. Communicate as you would face-to-face. B. Follow the same rules of behavior online that you follow when dealing with individuals in person. C. Send copies of information only to individuals with a need to know. D. […]
QUESTION The associate nurse manager is giving directions to the staff regarding a Joint Commission initiative. Some of the assignments seem to be the same. The staff are complaining among themselves about the confusion. How should the staff handle the situation? A. Follow the directions even if there is duplication. B. Make an appointment with […]
QUESTION A nurse is caring for a patient who has diabetes and is ordered an insulin pump. The nurse needs to instruct the patient about the insulin pump. Which barrier to communication should the nurse eliminate? A. Noise from the television B. Language differences C. Educational level D. Patient’s lack of attentiveness ANSWER: ANS: […]
