QUESTION The nurse manager of a busy pediatric unit noticed that a new infusion system seemed to be difficult to use. What should the manager do first? A. Call the manufacturer to complain B. Bring in the nurse educator for more training sessions C. Ask the staff if they are having problems with the system […]
Date: September 3rd, 2020
QUESTION If change is a natural phenomenon, why does it often provoke resistance? A. People resist doing more work. B. It moves people out of their comfort zone. C. Every change provokes passive resistance. D. Change is never welcome. ANSWER: ANS: B
Date: September 3rd, 2020
QUESTION Which of the following is likely to be necessary when introducing a new piece of complex equipment? A. Opportunity to practice using it B. A brainstorming session on the purpose of the equipment C. Opportunity for staff to express their feelings about receiving new equipment D. A strict timeline for implementation ANSWER: ANS: […]
Date: September 3rd, 2020
QUESTION Why do stories sometimes persuade people more effectively than statistics? A. They are more dramatic. B. They are easier to remember. C. They are easier to understand. D. All of the above ANSWER: ANS: D
Date: September 3rd, 2020
QUESTION According to research done by Kalisch, which group is most likely to embrace change? A. Staff nurses B. Nurse managers C. Nursing assistants D. All of the above ANSWER: ANS: B
Date: September 3rd, 2020
QUESTION Which societal changes have promoted the nurse’s return to school and further education? (Select all that apply.) 1. Patients have increasingly more complex and varied health needs. 2. Previously unknown diseases are being identified. 3. New technologies are being developed that require continual knowledge updates. 4. Patients are staying longer in the hospital. 5. […]
Date: September 3rd, 2020
QUESTION The nursing student developing a presentation on the early history of nursing is not able to find much information about this period. Why is the nurse unable to find any information? 1. There were not many nurses, so only the sickest people received nursing care. 2. Many of those providing care to the sick […]
Date: September 3rd, 2020
QUESTION Which organization published a 1965 position paper that identified associate degree nurses as “technical nurses”? 1. The American Medical Association 2. The American Nurses Association 3. The American Association of Colleges of Nursing 4. The National League for Nursing ANSWER: Correct Answer: 2 In 1965, the American Nurses Association published a position paper […]
Date: September 3rd, 2020
QUESTION What is the goal of conflict management? A. A conflict-free workplace B. Resolving conflicts C. Avoiding conflicts at any cost D. Problem reduction ANSWER: ANS: B
Date: September 3rd, 2020
QUESTION Anne wanted to simplify the current method of ordering missing medications. She devised what she thought was an excellent idea and presented her plan to the nurse manager on the unit. Her idea was rejected. What step in the process of change did Anne forget to follow? A. Threatening others B. Provoking resistance C. […]
Date: September 3rd, 2020
