QUESTION The hospital is a complex organization in which some amount of conflict is always present. How is this level of conflict described? 1. Latent 2. Felt 3. Perceived 4. Overt ANSWER: Correct Answer: 1 The constant level of conflict present in complex organizations is called latent conflict. Perceived conflict is when awareness begins. […]
QUESTION Which level of literature should be the focus of the literature review? 1. Primary 2. Secondary 3. Tertiary 4. Raw data ANSWER: Correct Answer: 1 The literature review should focus on primary literature or publications authored by the person who conducted the research. A secondary source is a description of a study or […]
QUESTION A Senate committee is conducting a hearing on an important healthcare bill. The nurse has been asked to testify before this committee. How should the nurse proceed? 1. Use professional terminology in discussing the issue. 2. Read the material to the committee to ensure accuracy. 3. Provide written copies of the testimony to each […]
QUESTION A major urban hospital is adopting the practices of high reliability organizations. Which behaviors indicate that nursing staff are incorporating these practices? (Select all that apply.) 1. Staff development trains all on algorithms created to address system errors. 2. Human resources prepares materials to use prior to issuing staff suspensions. 3. Nurse manager intercedes […]
QUESTION The nurse manager is curious as to how the client care staff is meeting process outcomes. On what should the manager focus when making this determination? (Select all that apply.) 1. Work flow 2. Quality of life 3. Patient education 4. Tasks and activities 5. Satisfaction with care ANSWER: Correct Answer: 1, 3, […]
QUESTION The nurse who works at a Veterans Administration hospital would like to publicly campaign for a candidate in a national election. This nurse should first review which document? 1. The Nursing Reform Act 2. The Nightingale Amendment 3. The Hatch Act 4. The Cox Amendment ANSWER: Correct Answer: 3 Nurses who are employed […]
QUESTION The nurse-manager has received several reports of unprofessional behavior regarding a nurse. While discussing these reports with the nurse, the manager remains warm, caring, and respectful. What type of feedback is the manager providing? 1. Negative 2. Positive 3. Neutral 4. Incongruous ANSWER: Correct Answer: 2 Because the nurse-manager is using the positive […]
QUESTION The nurse wants to develop an evidence-based practice. What must this nurse do first? 1. Get permission from his or her employer. 2. Learn to critically appraise research reports. 3. Contact a consultant to help him or her learn about EBP. 4. Methodically categorize research findings in the nurse’s specialty area. ANSWER: Correct […]
QUESTION The nurse has been invited to an informal nursing networking meeting at a church close to the hospital where she works. What should the nurse expect to encounter at this meeting? 1. A requirement to pledge money to the group by paying dues. 2. A focus on getting to know the others attending. 3. […]
QUESTION The conflict negotiator tells the group that the desire is a win-win solution. What does this desire indicate? 1. Each side of the argument gets all it requests. 2. One side and the negotiator are successful in winning at least one point in the argument. 3. Each side is satisfied with the resolution. 4. […]
