QUESTION A nurse has accepted a position as a telenurse. Which statement best describes this position? 1. The use of telemetry to monitor patients’ heart rates. 2. Schedules office visits when patients need follow-up care. 3. The use of communication technology to deliver nursing care. 4. Not approved by most boards of nursing. ANSWER: […]
QUESTION The nurse has completed giving client education regarding cardiac risk factors to a client who is to be discharged today. At the end of the instruction, what should the nurse say? 1. “Tell me everything we have talked about during the last few minutes.” 2. “What do you think about what we have discussed?” […]
QUESTION When change results from cognitive dissonance, why does the change come about? 1. The desire to regain feelings of consistency and balance 2. Recognition by the organization 3. Social diffusion of a new idea 4. Monetary reward ANSWER: Correct Answer: 1 Cognitive dissonance involves four concepts; (1) people like consistency, (2) dissonance is […]
QUESTION What does the acronym HIPAA stands for? 1. Health Information Privacy Protection Act 2. Human Information Personal Protection Act 3. Higher Insurance Privacy Protection Act 4. Health Insurance Portability and Accountability Act ANSWER: Correct Answer: 4 The Health Insurance Portability and Accountability Act (HIPAA) established policies and procedures that protect confidentiality. The other […]
QUESTION The client complains that it took the nurse 20 minutes to answer the call light. The nurse says, “We are so busy. A nurse called in sick tonight. None of us has even had supper.” What does this response reflect? 1. An honest answer to the client’s complaint. 2. Putting the nurse’s needs above […]
QUESTION What is a priority for research in nursing informatics? 1. Cost-effectiveness of advanced practice nursing 2. Patient satisfaction 3. Disease state outcomes 4. Putting technology into practice and system evaluation ANSWER: Correct Answer: 4 Brennan et al. (1998) identified 10 priorities for research in the area of nursing informatics. They are; putting technology […]
QUESTION Over which type of change does the change agent have the most control? 1. Spontaneous change 2. Crisis 3. Developmental change 4. Planned change ANSWER: Correct Answer: 4 According to Lippitt, planned change is intended and purposive; plans to accommodate the change can be made prior to the “change event” occurring. Other forms […]
QUESTION A client was admitted after being injured in a fight outside a bar. The nurse asks, “Why were you in a bar?” This is an example of which barrier to therapeutic communication? 1. Challenging 2. Rejecting 3. Stereotyping 4. Probing ANSWER: Correct Answer: 4 This question is an example of probing. Probing is […]
QUESTION When comparing healthcare systems, the United States is an example of which type of system? 1. Socialized insurance 2. Voluntary insurance 3. Mandatory health insurance 4. Socialized medicine ANSWER: Correct Answer: 2 The United States and South Africa are examples of countries that have a voluntary insurance system. Voluntary insurance provides no guarantee […]
QUESTION To manage resistance to change, the change agent may use which strategy? 1. Defend the status quo. 2. Provide evidence to challenge the status quo. 3. Reject opposition to the plan. 4. Eliminate from the organization those who are opposed. ANSWER: Correct Answer: 2 To unfreeze the system, and upset the balance of […]