QUESTION In relation to gender differences in communication, which of the following is true? a. Men use more verbal communication in interpersonal relationships. b. Women smile more often. c. Men require less personal space than women. d. Men have a greater range of vocal pitch. ANSWER: ANS: B Studies show that women tend to […]
QUESTION The student nurse is working on an assignment in which she has to interview a fellow student nurse for 30 minutes. The fellow student nurse talks about career plans, possible jobs after graduation, and her part-time work. After 10 minutes, she has stopped talking and both student nurses sit in silence. Which of the […]
QUESTION Which of the following is true in relation to the use of humor? a. Humor is most effective when building rapport. b. Humor should focus on the client’s personal characteristics. c. Humor and laughter have healing purposes. d. Humor should dominate the situation. ANSWER: ANS: C Humor and laughter have healing purposes. Laughter […]
QUESTION A client tells the nurse, “I am having a tough time and I am scared about the future.” Which of the following responses by the nurse is the best feedback? a. “I know what you mean.” b. “You should do something about it.” c. “I really don’t think you are having a tough time.” […]
QUESTION As the nurse communicates with a client, the feedback provided by the nurse should be a. descriptive, general, and content focused. b. client focused and evaluative. c. well-timed and general. d. specific and focused on observed behavior. ANSWER: ANS: D Feedback is a response message related to specific client behaviors and words. Nurses […]
QUESTION When caring for a hospitalized client, the nurse demonstrates effective communication when a. presenting several ideas at a time. b. using vocabulary that is unfamiliar to the client. c. stating key ideas only once. d. putting ideas in a logical sequence of related material. ANSWER: ANS: D Guidelines to effective verbal communication in […]
QUESTION When communicating with a client, the nurse recognizes that a barrier to effective communication is a. cultural sensitivity. b. thinking ahead to the next question. c. completion of physical care in a nonhurried manner. d. focusing on the current questions asked by the client. ANSWER: ANS: B Barriers to effective communication within the […]
QUESTION A description of denotation is a. a personalized meaning of a word or phrase. b. a generalized meaning assigned to a word. c. a meaning shared by families. d. a meaning generally shared within a specific culture. ANSWER: ANS: B Denotation refers to the generalized meaning assigned to a word. Connotation refers to […]
QUESTION The nurse demonstrates understanding of the concept of metacommunication through a. recognizing the impact of communication on others. b. actively listening with good eye contact. c. implementing barriers to effective communication. d. ensuring that verbal and nonverbal messages are incongruent. ANSWER: ANS: B Metacommunication refers to how nonverbal cues are used to enhance […]
QUESTION When communicating about a client with a health care provider from another culture, the nurse states, “The client stopped taking his medications last week when he fell off the wagon.” The health care provider looks at the nurse blankly. This is an example of a. connotation. b. information processing. c. time span between messages. […]