QUESTION Which of the following is true in relation to the context of the message? (Select all that apply.) a. It is shaped by the situation in which the interaction occurs. b. Taking time to evaluate the time and space in which the contact takes place allows for flexibility in choosing the appropriate context. c. […]
QUESTION Which of the following messages would validate the worth of the individual? a. The nurse says, “Take that tray to room 6 bed 2.” b. “I want to know about your physical symptoms following the chemotherapy.” c. “Now dear, we are going to have a nice bath.” d. “I would like to meet your […]
QUESTION A communication style the nurse can use to ensure that the message sent is the same as the one received is to a. refer to the client by diagnosis. b. establish a common vocabulary. c. have interactions that focus on physical care. d. refer to the client by bed number. ANSWER: ANS: B […]
QUESTION Message competency refers to which phase of the nursing process? a. Assessment b. Planning c. Intervention d. Evaluation ANSWER: ANS: C Message competency refers to the ability to use language and nonverbal behaviors strategically in the intervention phase of the nursing process to achieve the goals of the interaction. The assessment, planning, and […]
QUESTION Which of the following best describes cultural diversity? a. Encompasses variations between cultural groups b. A smaller group of people living within the dominant culture who have adopted a cultural lifestyle distinct from that of the mainstream population c. Groups in which members share a cultural heritage from one generation to another d. Heterogeneous […]
QUESTION The nurse is assigned to care for a client who has been diagnosed with multiple sclerosis. Which communication behavior will have the most impact on the client? a. What is said b. Tone of voice c. Sense of confidence d. Verbal message ANSWER: ANS: B The oral delivery of a verbal message, expressed […]
QUESTION The nurse is caring for a Hispanic client. When communicating with the client’s family about the client’s illness, which family member should the nurse contact? a. Oldest female family member b. Oldest male family member c. Oldest daughter of client d. Oldest son of client ANSWER: ANS: B Hispanics are an extroverted people […]
QUESTION An adult client responds to questions inappropriately. The nurse should do which of the following? a. Assume that the client is depressed and seek further information. b. Ask other staff members whether the client is sick. c. Leave the client alone for now and return to reassess. d. Observe the client’s nonverbal behavior. […]
QUESTION When practicing cultural awareness, the nurse recognizes that cultural patterns a. are socially transmitted through ethnic groups. b. are nonessential parts of personal identity. c. are minor determinants of health-related attitudes. d. are important determinants of health-related beliefs. ANSWER: ANS: D Cultural patterns are socially transmitted through family and other social institutions. They […]
QUESTION When the nurse asks a client, “How are you?” the client states, “I am fine.” As the client turns away, she is crying. This is an example of a. nonverbal communication. b. incongruence. c. proxemics. d. congruence. ANSWER: ANS: B When nonverbal and verbal cues do not match, it is known as incongruence. […]