QUESTION The initial interpersonal strategy to help the client reduce strong emotion to a workable level involves a. talking the emotion through with someone. b. providing a neutral, accepting, interpersonal environment. c. taking action that might help the client come to terms with the emotional consequences. d. obtaining more information. ANSWER: ANS: B The […]
QUESTION When a physician writes an order for the nurse to withhold life-saving treatment from a terminally ill client, the nurse is faced with two different choices, each supported by a different ethical principle. This type of conflict is known as a. covert conflict. b. overt conflict. c. interpersonal conflict. d. intrapersonal conflict. ANSWER: […]
QUESTION The most effective problem-solving style for genuine resolution that creates a win-win situation is a. accommodation. b. avoidance. c. competition. d. collaboration. ANSWER: ANS: D Collaboration is a solution-oriented response in which individuals work together cooperatively to problem solve. To manage a conflict, those involved commit to finding a mutually satisfying solution. This […]
QUESTION A nurse manager is educating nurses about the risk of violence experienced by nurses and social workers in their workplace when compared to other professionals. The nurse manager states that nurses and social workers are at a. three times greater risk to experience violence in their workplace than are other professionals. b. four times […]
QUESTION Which of the following best describes the goal of assertiveness? a. Offering responses that contain “you” statements b. Indirect communication c. Standing up for one’s personal rights d. Ignoring the rights of others ANSWER: ANS: C Assertive behavior is defined as setting goals; acting on those goals in a clear, consistent manner; and […]
QUESTION 9. When interviewing the family of a client who is suffering from alcoholism, the communication technique used by the nurse is called circular questioning. The advantage of this technique is that it a. examines relationships. b. aids the nurse in establishing a diagnosis. c. focuses on the equilibrium of the family system. d. helps […]
QUESTION A client on a psychiatric unit is found pacing the halls and angrily punching at the wall. The nurse’s primary goal should be to a. assertively tell the client to stop the behavior. b. suggest that the client write in a journal to help relieve anxiety. c. speak in a loud voice in order […]
QUESTION When performing an assessment that focuses on a set of standardized connections to graphically record basic information about family members and their relationships over three generations, the nurse uses a. an ecomap. b. a gendergram. c. family time lines. d. a genogram. ANSWER: ANS: D A genogram uses a standardized set of connections […]
QUESTION A client states to the nurse in a hostile voice, “I am sick of being poked at and stuck with needles. Go away and leave me alone.” Which of the following is the best statement by the nurse? a. “I am not surprised that you wish to be left alone.” b. “I’m so sorry […]
QUESTION When interviewing the family of a client newly diagnosed with Alzheimer disease, the nurse’s primary goal is to help the family members sort out their personal fears and identify family strengths through the use of a. interventive questioning. b. genogram. c. ecomap. d. offering commendations. ANSWER: ANS: A Interventive questioning is an intervention […]
