QUESTION The nurse manager is working with staff members to promote conflict resolution. The nurse manager recognizes that additional teaching is warranted when a staff member states, a. “I will solicit the perspectives of others.” b. “I will remember to criticize ideas, not people.” c. “I will demonstrate manipulation when working with others.” d. “I […]
QUESTION The charge nurse is working on a unit where a nurse is frequently late for work. The charge nurse addresses the behavior by telling the nurse, “It is necessary for you to be here on time from now on.” This is an example of what type of constructive criticism? a. Expressing sympathy b. Describing […]
QUESTION The nurse is conducting an interview with the family of a client who has just been diagnosed with Alzheimer disease. The nurse wants to assess family role relationships. What would be an appropriate question? a. “What are your likes and dislikes?” b. “Who assumes responsibility for decision making?” c. “How would you describe your […]
QUESTION When modifying barriers to professional communication, the nurse manager focuses on which of the following? a. Collaboration and coordination b. Negotiation and conflict resolution c. Coordination and networking d. Collaboration and negotiation ANSWER: ANS: B Modification of barriers to professional communication includes negotiation and conflict resolution. Building bridges to professional communication with colleagues […]
QUESTION The nurse is caring for an older client with a fractured hip. The client asks the nurse about the nature of her condition. The nurse’s response should be, a. “You have a fractured femur,” stated in a loud voice. b. “You will have to speak to your physician about your diagnosis.” c. “Do you […]
QUESTION Which of the following best describes continuity of care? a. It involves only clients with acute physical conditions. b. It involves client-centered high-quality care across clinical settings. c. It should focus on episodic hospital care of seriously ill clients. d. Relational, informational, and functional are its key components. ANSWER: ANS: B Continuity of […]
QUESTION Which of the following is a nursing diagnosis associated with the effects of alteration in role relationships within the family and work environment? a. Sleep pattern disturbance b. Ineffective role performance c. Altered thought processes d. Impaired communication ANSWER: ANS: B Personal role performance standards reflect personal, social, cultural, gender, institutional, and family […]
QUESTION The nurse recruiter recognizes that collegial relationships are an important determinant of success as professionals enter nursing practice. When interviewing candidates for nursing careers, the nurse recruiter focuses on communication qualities that are important in developing a support system. Which of the following attributes best demonstrate desirable communication qualities? (Select all that apply.) a. […]
QUESTION When looking toward the future of nursing, it is important for nurse educators to teach student nurses that the wave of the future in nursing is in a. bedside nursing. b. hospice nursing and home health care. c. advanced practice and leadership roles. d. nurses possessing a diploma degree. ANSWER: ANS: C Advanced […]
QUESTION A student nurse is learning about strategies to remove barriers to communication with other professionals and how to deal with disrespectful or disruptive behaviors. The nursing instructor recognizes that additional instruction is needed when the student nurse states which of the following? a. “I will learn conflict resolution skills.” b. “I will establish common […]
