QUESTION The nurse manager of a medical unit wants to assess how many clients develop urinary tract infections on the unit. The best way to collect and catalog this information is to use what type of software? a. Calendar and scheduling software b. Word-processing software c. Presentation software d. Database software ANSWER: ANS: D […]
QUESTION A group of nursing assistants approached the nurse manager to discuss pay raises on another unit. This is a form of: a. Upward communication b. Lateral communication c. Diagonal communication d. Informal communication ANSWER: ANS: D Informal communication spreads at an increasing rate as individuals from clusters inform other small groups of people […]
QUESTION The staff nurse was providing discharge instructions to the client. After the nurse discussed the importance of making an appointment the following week for a follow-up visit with the physician, the client said, “I wonder if I can go visit my daughter who lives out of town next week.” The nurse determined that the […]
QUESTION A number of changes are introduced to a unit, including changes to familiar clinical procedures and the use of PDAs to enable bedside documentation. You, as unit manager, anticipate which of the following will contribute most to complexity compression? a. Meaning of the change b. Pace of changes c. Previous experiences with change d. […]
QUESTION A staff nurse was approached by a nursing assistant who wanted to give a report about a client’s condition. The nurse said, “I don’t have time to listen right now.” This is an example of: a. Upward communication b. Barrier to communication c. Downward communication d. Grapevine communication ANSWER: ANS: B Time pressures, […]
QUESTION You have just hired a recent graduate. The graduate is thrilled with the opportunity that she has been given, as well as with the idea that “working means no more essays, tests, or assignments!” She indicates that she has no intention of touching a book, journal, or health information Website for a “long time.” […]
QUESTION Which of the following cultures views eye contact as indicating trustworthiness? a. Hispanic Americans b. Asian Americans c. White Americans of European origin d. Native Americans ANSWER: ANS: C White Americans of European origin tend to view eye contact as indicating trustworthiness.
QUESTION In order to plan long term, you consider what the client of the future will look like. Which of the following client profiles would best capture shifting demographics and trends in health care? a. Younger, knowledgeable about health options b. Female, uses emergency care services for parents and children c. Older, one or more […]
QUESTION Two nurses, one male and one female, were discussing client assignments. Which of the following best illustrates gender differences between these two colleagues? a. Male: “I think the client needs to have a nursing assistant assigned on a one-to-one basis.” Female: “I agree with you.” b. Male: “I think the client is experiencing a […]
QUESTION A necessary leadership strength for nurses of the future is: a. Inspiring others to work their best to create the future. b. Understanding the nuances of fundraising to make up funding shortfall. c. Guarding the tendency of other professions to encroach on nursing roles. d. Adapting work life to an aging nursing workforce. […]
