QUESTION The nurse manager stayed 2 hours late each night for a week developing new policies and procedures for the unit. This is an example of: a. Shared governance b. Underdelegating c. Overdelegating d. Procrastination ANSWER: ANS: B Some leaders and managers may like to do the work and think that doing it themselves […]
QUESTION Which of the following is one reason a staff nurse might not accept a delegated task? a. Lack of guidelines to complete the task b. Lack of confidence in the nurse manager. c. Lack of understanding of organizational objectives d. Lack of cooperation of other staff nurses ANSWER: ANS: A Lack of guidelines, […]
QUESTION Organizational charts help clarify who is responsible to whom and for what. Which of the following is an example of the use of an organizational chart? a. Nurse’s aide giving a report to the physician b. Nurse’s aide giving a report to the team leader c. LPN/VN giving a report to the pharmacist d. […]
QUESTION A staff nurse put off charting until near the end of the shift change. To stop the procrastination, the nurse manager suggested that the staff nurse: a. Make a commitment to finish b. Needs to choose a pleasant task c. Delegate the charting to other staff nurses d. Depend on the nurse manager to […]
QUESTION A staff nurse was ordering supplies for the unit. After several interruptions, the nurse put down the order form and walked away from the task. This is an example of: a. Underdelegating b. Nonemotional procrastination c. Emotional procrastination d. Planning ANSWER: ANS: B Some people have insufficient information to complete a job, do […]
QUESTION To implement a new staffing schedule based on acuity levels, the nurse manager established time estimates for nursing duties. This is an example of maximizing organizational time by: a. Planning b. Organizing c. Staffing d. Directing ANSWER: ANS: A Determining and ranking goals serves to focus activities and prevent people from spending time […]
QUESTION A nurse manager wants to ensure appropriate delegation to a staff member. To do that, the manager should be familiar with all but which of the following? a. The job description for the staff member b. The educational background of the staff member c. The skills checklist or certifications of the staff member d. […]
QUESTION An important way for nurse managers to maximize organizational time is to: a. Use passive-aggressive communication with others b. Delegate all aspects of nursing care to nursing assistants c. Teach others how to do the work instead of doing it themselves d. Look the other way when conflict arises ANSWER: ANS: C It […]
QUESTION During a performance evaluation, the staff nurse tells the nurse manager, “I’m not the only one who takes a long lunch break, so I shouldn’t be penalized for doing that.” The nurse manager understands that the staff nurse’s behavior is that of: a. An exploder b. A sniper c. An unresponsive person d. A […]
QUESTION An alcoholic client is being discharged. To help enhance the client’s self-esteem, it would be most appropriate for the staff nurse to provide information about: a. Taking a vacation alone b. Self-help support groups c. Referral sources d. Nutritional support ANSWER: ANS: B Voluntary service groups and self-help groups provide support in working […]