QUESTION A staff nurse was ordering supplies for the unit. After several interruptions, the nurse put down the order form and walked away from the task. This is an example of: a. Underdelegating b. Nonemotional procrastination c. Emotional procrastination d. Planning ANSWER: ANS: B Some people have insufficient information to complete a job, do […]
QUESTION To implement a new staffing schedule based on acuity levels, the nurse manager established time estimates for nursing duties. This is an example of maximizing organizational time by: a. Planning b. Organizing c. Staffing d. Directing ANSWER: ANS: A Determining and ranking goals serves to focus activities and prevent people from spending time […]
QUESTION A nurse manager wants to ensure appropriate delegation to a staff member. To do that, the manager should be familiar with all but which of the following? a. The job description for the staff member b. The educational background of the staff member c. The skills checklist or certifications of the staff member d. […]
QUESTION An important way for nurse managers to maximize organizational time is to: a. Use passive-aggressive communication with others b. Delegate all aspects of nursing care to nursing assistants c. Teach others how to do the work instead of doing it themselves d. Look the other way when conflict arises ANSWER: ANS: C It […]
QUESTION A staff nurse was asked by the nurse manager to be the charge nurse because of the staff nurse’s long history of effective decision making. The staff nurse attributed her effective decision making to: a. Minimal knowledge b. The nurse manager’s modeling of effective decision making c. Good decision making by the physician d. […]
QUESTION The house supervisor is attempting to maximize his managerial time. Which of the following techniques can he use to maximize his time? a. Delegation b. Abdominal breathing c. Compartmentalization d. Anchoring ANSWER: ANS: A A leader or manager decides what to delegate, selects the appropriate person, communicates the responsibilities to that person, grants […]
QUESTION In the decision-making process, the nurse identifies a problem by: a. Referring to the standards of practice b. Using the nurse’s own experience c. Drawing on his or her education d. Analyzing available information ANSWER: ANS: D Managers identify the cause or causes of a problem by analyzing available information. Then they begin […]
QUESTION The charge nurse finished assessing the clients. In making assignments, which would be a priority? a. Assign a nursing assistant to stay with a preoperative surgical client who was crying b. Assign a licensed practical nurse/vocational nurse (LPN/VN) to start an intravenous line in a client who was bleeding rectally c. Assign an LPN/VN […]
QUESTION Which of the following is an example of effective decision making? a. Counseling an employee for taking off one sick day b. Implementing changes before explaining them to the staff c. Including staff from one shift to help make a decision d. Implementing the decision that has been made ANSWER: ANS: D After […]
QUESTION A confused, agitated client was placed in the seclusion room on the psychiatric unit. The client requested to see a doctor. Which of the following actions taken by the nurse manager would be most likely to prevent possible workplace violence? a. Having a nursing assistant stay with client in the seclusion room b. Placing […]
