QUESTION Three charge nurses were assigned by the nurse manager to develop a method for keeping the crash cart stocked after each shift. What type of structure would best accomplish this assignment? a. Task force b. Ad hoc committee c. Informal committee d. Line committee ANSWER: ANS: B Ad hoc committees are generally most […]
QUESTION Computers facilitate complex decision making. When nurses use computers to track clients who were discharged based on diagnosis-related groups (DRGs), they are using which type of computer system? a. Clinical system b. Dietary system c. Management information system d. Educational system ANSWER: ANS: C Management information systems can be used for client acuity […]
QUESTION The hospital holds weekly meetings of a nurse manager council that discuss identified problem areas and makes recommendations to a central council or administration. This is a form of: a. Ad hoc committee b. Informal committee c. Shared governance council d. Task force ANSWER: ANS: C Although the ultimate responsibility for a decision […]
QUESTION An ad hoc committee was formed to collect data about the increase in absenteeism throughout the hospital. To ensure that this ad hoc committee functioned efficiently, the hospital limited the number of committee members to: a. 8 b. 3 c. 20 d. 18 ANSWER: ANS: A The size of a committee is important. […]
QUESTION During a staff conference, the issue of mandatory in-service sessions was raised. The staff from the day shift wanted the in-service sessions to be held from 12:00 to 1:00 PM, so they could eat lunch together. Some of the newer staff members who worked nights remained silent. When it came time for the vote, […]
QUESTION After a brainstorming session on how to implement a new staffing policy, the nurse manager decided to have the staff rank the suggestions in order of most preferred solution after considering whether each suggestion is practical, cost effective, efficient and effective. Next, the staff prioritized the list, eliminated items, and added others. This is […]
QUESTION A nurse manager asks the staff members, “What causes low morale?” This is an example of which of the following? a. Meditation b. Keeping an ideas diary c. Reverse brainstorming d. Brainstorming ANSWER: ANS: C Reverse brainstorming or negative brainstorming can reverse the problem or challenge it by asking what causes the problem […]
QUESTION The nurse manager at a nursing home wanted to use creative thinking to solve the problem of residents’ borrowing each other’s cigarettes without permission. First, the nurse manager called two licensed staff members into her office to discuss the problem. Next, she called in the nursing assistant to join the group. Finally, she called […]
QUESTION An important way for nurse managers to maximize organizational time is to: a. Use passive-aggressive communication with others b. Delegate all aspects of nursing care to nursing assistants c. Teach others how to do the work instead of doing it themselves d. Look the other way when conflict arises ANSWER: ANS: C It […]
QUESTION A staff nurse was asked by the nurse manager to be the charge nurse because of the staff nurse’s long history of effective decision making. The staff nurse attributed her effective decision making to: a. Minimal knowledge b. The nurse manager’s modeling of effective decision making c. Good decision making by the physician d. […]
