QUESTION A group of staff nurses met in the hospital cafeteria. They decided to write a letter to the nurse manager regarding the behavior of another staff member. In the letter, they planned to ask that the staff member be removed. This is an example of: a. High morale b. Burnout c. Vertical violence d. […]
Date: September 3rd, 2020
QUESTION Which of the following is an example of a hygiene factor in Herzberg’s two-factor theory? a. Staff members’ concern that the hospital will lay off workers b. Hospital’s sponsoring of an awards banquet for all personnel c. Performance evaluations that provide positive feedback d. Staff nurses’ attendance at workshops to increase knowledge ANSWER: […]
Date: September 3rd, 2020
QUESTION Which of the following is an example of high organizational morale? a. A staff nurse enjoys the quality of her work. b. A staff nurse shows decreased quality of work. c. A staff nurse is loyal to the profession. d. A staff nurse has a high rate of absenteeism. ANSWER: ANS: A Organizational […]
Date: September 3rd, 2020
QUESTION According to Skinner’s positive reinforcement theory, a nurse manager needs to evaluate whether the desired results were obtained or not. If the desired results were not obtained, what is the nurse manager’s first action? a. Reassign tasks to different staff members b. Assess the working environment for interference c. Request staff to be reassigned […]
Date: September 3rd, 2020
QUESTION The chief nursing officer evaluated an orthopedic floor because of complaints from staff about low morale. In the evaluation, the chief nursing officer found that the nurse manager was more interested in personal prestige than in achievement. According to McClelland’s basic needs theory, the nurse manager has what type of need? a. A need […]
Date: September 3rd, 2020
QUESTION A staff nurse delegated to a nursing assistant the task of stocking the linen cart for the next shift. At the end of the shift, the staff nurse discovered that the linen cart was not stocked. According to Vroom’s expectancy theory, the nursing assistant w a. Negative valence and expectancy value of 1 b. […]
Date: September 3rd, 2020
QUESTION One of the staff nurses was attending graduate school to learn more about critical care. The nurse manager asked the staff nurse to develop policies and procedures for the new cardiac rehabilitation program that was to be opened the next year. According to Argyris’s psychological energy theory, the nurse manager was: a. Decreasing the […]
Date: September 3rd, 2020
QUESTION The nurse manager received an award because the manager’s staff had taken fewer sick days than staff in other units in the hospital. The nurse manager felt that the unit demonstrated high morale and high productivity. According to McClelland’s basic needs theory, the nurse manager was demonstrating what type of need? a. A need […]
Date: September 3rd, 2020
QUESTION A staff nurse ridiculed another staff nurse’s draft of the designs for new signs that were to be placed on the unit. The staff nurse who was ridiculing was demonstrating: a. Objectivity b. Ability to find problems c. Negative attitude d. Tolerance for complexity ANSWER: ANS: C Negative attitudes, self-censorship, inflexibility, lack of […]
Date: September 3rd, 2020
QUESTION For nurses to function in a multicultural environment, they must be aware of global ethics. Which of the following is an example of global ethics? a. An African-American woman wants a midwife to deliver her baby. b. The nurse treats the clients on the unit impartially. c. Nurses and clients work interdependently to plan […]
Date: September 3rd, 2020
