QUESTION One of the nurse manager’s roles is to evaluate staff performance. Because the nurse manager has this role, the nurse manager’s positional power is increased by: a. Centrality b. Criticality c. Flexibility d. Relevance ANSWER: ANS: D Relevance is a characteristic of positions related to central objectives and issues of the organization and […]
QUESTION A staff member has the authority to: a. Delegate to administrative staff b. Implement ideas without approval from administration c. Assist managers in the performance of their duties d. Enjoy command privileges ANSWER: ANS: C Staff authority carries no command privileges. Staff have only the right to advise or assist managers in the […]
QUESTION The nurse educator planned an in-service program on empowerment. The nurse educator could include discussion of which of the following ways that a staff member can empower himself or herself? a. Be able to admit mistakes b. Withhold information from others c. Decrease workload d. Maintain a critical aloofness ANSWER: ANS: A Personal […]
QUESTION The nurse manager’s vision was to empower the staff. The nurse manager used all of the following techniques to help empower the staff except: a. Assigning big problems to the staff b. Sharing task-related information c. Obtaining material resources so staff members can do their jobs d. Providing emotional support ANSWER: ANS: A […]
QUESTION A school nurse is following the legislative path of a bill that supports human papillomavirus immunization of high school girls. The school nurse’s most effective political strategy is to: a. Become emotionally involved b. Educate area nurses about the immunization bill c. Refrain from attending town hall meetings d. Discourage neighborhood petitions ANSWER: […]
QUESTION A new staff member decided he wanted to work in an institution where he could have a voice in policy formation. What type of institution would be the best fit for the staff nurse? a. Home health agency b. Magnet institution c. Elementary school d. Community-based clinic ANSWER: ANS: B Magnet institutions involve […]
QUESTION The nurse manager of a nursing home wants to address the legislature regarding the state’s position on the opening of new facilities. To be the most effective in communicating this concern, the nurse manager decides to: a. Call the legislative secretary b. E-mail a letter to the legislative representative c. Have a petition signed […]
QUESTION A bill, HR 152, was originated by a group of nurses lobbying Congress for staffing based on nurse-patient ratio. After it was originated, this bill then went to: a. The president of the American Nurses Association b. The primary sponsor c. A committee of the House of Representatives d. A committee of the Senate […]
QUESTION According to Skinner’s positive reinforcement theory, a nurse manager needs to evaluate whether the desired results were obtained or not. If the desired results were not obtained, what is the nurse manager’s first action? a. Reassign tasks to different staff members b. Assess the working environment for interference c. Request staff to be reassigned […]
QUESTION The chief nursing officer evaluated an orthopedic floor because of complaints from staff about low morale. In the evaluation, the chief nursing officer found that the nurse manager was more interested in personal prestige than in achievement. According to McClelland’s basic needs theory, the nurse manager has what type of need? a. A need […]