QUESTION Part of the performance evaluation for a staff nurse focused on ethics and character development. What kind of activity demonstrates to the nurse manager that a staff nurse has a healthy character? a. Declining civic responsibility b. Attempt to create a caring workplace c. Promotion of exterior motivation d. Excessive drinking leading to increased […]
QUESTION The primary difference between the classical management theorists and the behavioral science theorists is that the latter: a. Focus on productivity b. Focus on social environment c. Focus on having a positive attitude toward people d. Focus on organizational structure ANSWER: ANS: C Behavioral science theorists stress the importance of maintaining a positive […]
QUESTION Which professional statement makes it clear that a nurse’s responsibility is first to the patient and second to the institution? a. Nursing’s Social Policy b. Nursing’s Social Justice Policy c. The Code of Ethics d. The bylaws of the American Organization of Nurse Executives ANSWER: ANS: C The Code of Ethics makes it […]
QUESTION Which of the following management theorists established a work standard based on the effects of fatigue on work performance? a. Frederick Taylor b. Frank Gilbreth c. Henry Gantt d. Abraham Maslow ANSWER: ANS: B Frank and Lillian Gilbreth emphasized the benefits of job simplification and the establishment of work standards, as well as […]
QUESTION Which theorist introduced the concept of management by objectives as a way to manage managers? a. Rensis Likert b. Kenneth Blanchard c. Peter Drucker d. Tom Peters ANSWER: ANS: C Peter Drucker introduced management by objectives as a way to manage managers.
QUESTION The nurse manager demonstrates self-confidence in his ability to lead. He also describes himself as a visionary with empathy. Daniel Goleman identifies this behavior as: a. A servant leader b. A benchmark for excellence c. An emotional intelligence competency d. Contingent reinforcement leadership ANSWER: ANS: C According to Goleman, one necessary emotional intelligence […]
QUESTION Which of the following theorists stresses leadership that serves people? a. Warren Bennis b. Robert Greenleaf c. Larry Spears d. Peter Senge ANSWER: ANS: B Robert Greenleaf wrote Servant Leadership. Servant leadership puts serving first, takes a holistic approach, shares decision making, and builds community.
QUESTION According to Peter Senge’s theory, all of the following are disciplines for building a learning organization except: a. Systems thinking b. Personal mastery c. Mental models d. Emotional competence ANSWER: ANS: D Peter Senge’s theory is based on five disciplines: (1) systems thinking, (2) personal mastery, (3) mental models, (4) shared vision, and […]
QUESTION The nurse manager, using the nominal group process, made a list of ways to handle conflicts on the unit. The next step was to decide who should be involved in decision making and who would be responsible for implementing that decision. This is known as: a. A round-robin session b. A negotiating session c. […]
QUESTION Because of low morale and a high level of territorialism, the unit personnel decided they wanted the administration to remove the new nurse manager. The unit personnel were exhibiting what type of behavior? a. Performance problems b. Bullying behavior c. Attendance problems d. Healthy behavior ANSWER: ANS: B Numerous bullying behaviors are displayed […]
