QUESTION Which statement most appropriately describes the relationship between the behavioral/situational framework and leadership? 1. As the nurse manager continually makes use of the framework, leadership behaviors and decisions should become increasingly more appropriate. 2. As the nurse manager becomes more experienced in leadership, the manager’s need for using the framework decreases. 3. When the […]
QUESTION How is leadership affected by using the behavioral/situational framework? 1. Use of the framework allows the inexperienced nurse leader to make faster decisions. 2. Use of the framework will enable the nurse leader to make better-informed decisions. 3. The leadership behaviors of the nurse manager will improve after the framework is in use for […]
QUESTION The nurse manager is planning a meeting for the staff. Place the steps in this communication process in the order in which they will occur. 1. Transmission 2. Encoding 3. Response 4. Ideation 5. Receiving 6. Decoding ANSWER: Answer: 4, 2, 1, 5, 6, 3 Rationale: The sender must think of the message, […]
QUESTION A nurse manager is continuously striving for better communication in the department. Which action is the final activity the nurse manager might use in enhancing communication skills? 1. Decide the best way to say exactly what is meant. 2. Develop an appropriate, thoughtful response. 3. Ensure that the receiver understood the communication. 4. Think […]
QUESTION Which situation indicates the highest level in the communication process? 1. The night shift nurse receives report about patients from a taped recording after the day nurse left for the day. 2. Two nurses discuss patient care in the hallway while walking towards the cafeteria. 3. The day nurse and the night nurse finish […]
QUESTION Which factors might potentially affect communication clarity? Select all that apply. 1. A 63-year-old nurse discussing work with a 25-year-old 2. Two female staff nurses talking after work 3. An Asian student attending nursing school in the United States 4. A staff nurse discussing changing policies with the manager 5. A nursing supervisor talking […]
QUESTION A 58-year-old client has been admitted to the CCU with a myocardial infarction. The client suddenly goes into cardiac arrest, and team members rush into the room. What type of nursing leadership style in the behavioral school would be best in this situation? 1. Bureaucratic 2. Democratic 3. Laissez-faire 4. Autocratic ANSWER: Answer: […]
QUESTION A nurse has just attended a conference, and is expected to present the highlights to colleagues. As an inexperienced speaker, this nurse is practicing her speech delivery. Which statement indicates a lack of understanding how easily this communication could be distorted? 1. “I know I can better connect with my audience with good eye […]
QUESTION When planning client care, the nurse must be aware that current changes in health care are primarily driven by which force? 1. Availability of care 2. Cost of care 3. Access to care 4. Quality of care ANSWER: Answer: 2 Rationale: Cost is the primary factor driving the changes in health care because […]
QUESTION Fewer professional nurses on each unit will have which effect in the health care system of the future? 1. Increased quality of client care 2. Cost savings passed on to the client 3. Decreased mortality rates 4. Negative outcomes with surgical clients ANSWER: Answer: 4 Rationale: Recent research has shown a direct relationship […]
