QUESTION If a new nurse manager comes to a unit experiencing low morale and high turnover, which is the priority nursing action? 1. The nurse manager should ask members of the staff privately to discuss issues on the unit. 2. The staff should be made aware that bad attitudes and poor nursing care will not […]
QUESTION 6. The nurse manager is conducting a performance appraisal interview with a nurse. Which of the following might occur during this process? Select all that apply. 1. The nurse learns that their position has been terminated due to budgeting constraints. 2. The nurse is in charge of conducting the meeting with the nurse manager. […]
QUESTION When positive motivation is used in the nursing profession, which statement is most descriptive of the benefits received? 1. Increased knowledge, skill, and respect 2. Team mentality, improved professionalism, and lifelong learning 3. Decreased turnover, fewer problems, lower-acuity clients 4. Increased number in management, improved morale, fewer vacancies ANSWER: Answer: 2 Rationale: Focusing […]
QUESTION 8. The nurse manager is interviewing a nurse candidate for a staff position on the unit. Which of the following questions should be included in this interview? 1. “What year were you born?” 2. “What church do you attend?” 3. “Where were your parents born?” 4. “What kinds of skills were needed for your […]
QUESTION The nurse manager is working towards developing a more cohesive, team-spirited unit staff. If this nurse manager is using positive motivation to facilitate this process, which management action would be omitted? 1. Coming in to assist the staff when they call for help 2. Allowing the charge nurse to make management decisions 3. Being […]
QUESTION 9. Place the following activities in order according to the performance appraisal process. _____ The nurse manager shares the results of the evaluation process with the nurse’s immediate supervisor, per the organization’s policies. _____ The nurse manager includes specific ways for the nurse to achieve more success. _____ The staff nurse creates a summary […]
QUESTION The nurse manager has identified physical-assessment skills lacking in a new registered nurse. Using goal-setting theory, which directive would be most effective in enhancing the nurse’s assessment skills? 1. “Plan to study one body system each week, and demonstrate your assessment skills to me each week.” 2. “Get someone to help you with your […]
QUESTION 10. The nurse manager discovers that the nurse has been arriving late to work frequently. This practice has been disruptive to the other staff members. Which of the following is the nursing manager’s best course of action? 1. The nurse manager meets with the nurse and praises the nurse’s desirable behavior. 2. The nurse […]
QUESTION A CNO (chief nursing officer) knows that which factor is key to impacting staff’s skills and abilities? 1. Leadership style 2. Pay and benefits 3. Peer evaluation 4. Physician expectations ANSWER: Answer: 1 Rationale: The organizational leadership’s ability to facilitate staff development has the greatest impact on the quality of care given by […]
QUESTION Which statement best describes how a nurse manager might facilitate a positive change in an employee? 1. The nurse manager threatens to decrease evaluation scores if the behavior continues. 2. At the end of each week, the nurse manager will offer verbal encouragement to the staff member if the desired level of behavior is […]