_________ are statements that ascribe blame or judge others. They can lead to arguments. a. I-messages b. You-messages c. Theymessages d. Expert messages ANSWER B
Trend-wise, the worldwide population is going as follows: a. More rural b. More urban c. Larger family size d. Rapidly decreasing in places like Sao Paolo, Brazil ANSWER B
Restructuring of the natural gas industry has essentially made it a competitive industry. Indicate whether the statement is true or false ANSWER F Not quite. Existing pipelines can still keep capacity low in some areas and elevate price, but the industry can operate more efficiently under the restructuring.
Contracting is a better arrangement for operating an electricity market than is a spot market. Indicate whether the statement is true or false ANSWER F Such a general statement is not possible, because sometimes contracting is better and sometimes a spot market is better.
According to researcher DeVito in the book, several factors will influence your choice of conflict strategies, but this is not one of them. a. Goals b. Emotional State c. Cognitive assessment of the situation d. Intimacy level ANSWER D
“Stranded costs” complicated restructuring in the electricity industry. Indicate whether the statement is true or false ANSWER T In many areas, introducing competition lowered the value of assets by an amount called stranded costs, and owners of those assets—who had constructed them in good faith under different regulatory rules—wanted compensation for the loss.
Wind energy has unlimited potential. Indicate whether the statement is true or false ANSWER F With known methods, wind energy is often not produced close to where it might be consumed, so transporting the energy is an added cost that limits its promise.
In the United States, the death rate has been decreasing for a number of reasons. According to the book which is not a reason. a. Decrease in infant mortality b. Increase in life expectancy c. Out migration d. Declining rates of heart disease ANSWER C
_________ are a specific type of interpersonal conflict involving direct verbal attacks on another individual. a. Destructive conflicts b. Constructive conflicts c. Aggressive channel conflicts d. None of the above is correct ANSWER A
Solar energy has unlimited potential. Indicate whether the statement is true or false ANSWER F There are limits to solar energy because it depends on having the sun shine, but technology may ultimately be developed to make conversion to electricity less costly.