QUESTION Sammy is a customer relationship analyst with a grocery store chain. He is using software to review sales figures after the stores instituted new customer-first policies. The system also weighs demographics from customer loyalty cards. What is helping Sammy determine the new policy’s impact on sales? A) business intelligence system B) data mining system […]
QUESTION Which of the following is NOT a decision support system? A) data mining system B) expert system C) global positioning system D) business intelligence system E) executive support system ANSWER Answer: C Explanation: C) A global positioning system (GPS) can provide raw data that is used by decision support systems.
QUESTION Which of the following best supports the ability to make informed decisions when operating a business? A) external data B) customer preference data C) internal business data D) information E) physical data ANSWER Answer: D Explanation: D) Data are raw facts and figures that may not be helpful when making business decisions. Information […]
QUESTION Which of the following decision support systems provides reasoning to facilitate complex decision making? A) executive information system B) artificial intelligence system C) expert system D) business intelligence system E) data mining system ANSWER Answer: C Explanation: C) An expert system is a set of interactive programs that helps users solve problems that […]
QUESTION Lex recently downloaded a freeware game called Angry Accountants. It gave him a few laughs until he discovered that every time he played, one week of data from his financial management software was deleted. What did Lex install when he downloaded Angry Accountants? A) a cookie B) a worm C) a key logger D) […]
QUESTION Farouk has an app that lets him see real-time traffic on his online store’s website. He is pleasantly surprised to see a sudden surge in activity, but it continues to grow. The servers become overloaded and the site crashes. Farouk suspects this is the work of Jon, a fired employee. What did Jon produce? […]
QUESTION Which of the following is NOT an example of spyware? A) adware B) Trojan horse C) browser hijacker D) key logger E) search hijacker ANSWER Answer: B Explanation: B) Trojan horses are a form of malware, which is malicious software that attacks computer systems. Spyware is software that seeks to harvest confidential information […]
QUESTION The computer-assisted process of sorting and analyzing large amounts of data to extract hidden patterns and meanings is called data dumping. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: This process is called data mining. The hidden patterns and meanings in the data can produce helpful new knowledge.
QUESTION Which type of specialty software would most benefit from being run on a company’s intranet? A) desktop publishing software B) message center software C) computer-aided design software D) groupware E) enterprise resource planning software ANSWER Answer: D Explanation: D) An intranet is an organization’s internal private network that gives employees quick access to […]
QUESTION Which of the following is NOT an example of virtual money? A) store gift cards during the holiday season B) parking meters paid via the driver’s cellphone C) online bill paying from a person’s checking account D) secure cashier’s checks printed by a bank E) rechargeable radio-frequency transit fare cards ANSWER Answer: D […]
