QUESTION Some employees claim that Interstate’s intranet needs to be overhauled. Which of the following, if true, strengthens this position? A) Interstate is currently lagging behind many of its competitors. B) Interstate uses the latest in real-time marketing information technology. C) Interstate’s sales reps mostly work from independent self-run offices. D) Interstate relies heavily on […]
QUESTION Revenue can come from goods and services, but not from experiences that customers have. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Many at Interstate feel that the information systems at the company are not sufficiently tailor-made to each of the functions of the different departments. Which of the following issues is most relevant to deciding whether this should be a priority? A) the degree to which the various departments differ in their work functions B) […]
QUESTION Interstate’s head of human resources claims that the company needs to focus on improvements in the software available to employees. Which of the following, if true, strengthens her position? A) Many Interstate employees complain of slow, outdated computer hardware. B) Interstate has been slow to upgrade its employees’ web browsers with the latest versions. […]
QUESTION Frisell’s claim assumes which of the following? A) Most consumers prefer to shop online rather than at a traditional physical store. B) Identity thieves will continue to be motivated to steal people’s identities. C) Most identity theft occurs because consumers do not take sufficient safety measures. D) Identity theft mainly occurs as a result […]
QUESTION Scofield’s claim assumes which of the following? A) Viruses can be spread through various parts of a network. B) Current anti-virus measures are adequate to deal with current threats. C) Consumers are sufficiently aware of the importance of keeping their systems virus-free. D) Businesses are sufficiently aware of the importance of keeping their systems […]
QUESTION Which of the following statements would Frisell most likely agree with? A) Encryption software is the only way to protect consumers’ identities. B) Viruses do not pose a major problem to online security. C) People have more choices in online shopping now than they used to. D) Consumers should regularly check their credit reports […]
QUESTION What are the benefits of cloud computing for users? What will be an ideal response? ANSWER Answer: Businesses and people who use cloud computing pay only for the resources they use, rather than buying an expensive suite of software with features they don’t need. Users also don’t need to worry about technical maintenance […]
QUESTION What are two environmental problems caused by the expansion of information technology? What will be an ideal response? ANSWER Answer: Increased energy use is one problem. Data centers require substantial electric power to run servers 24/7 and protect them from overheating. Electronic waste is also a problem. Millions of tech items are discarded […]
QUESTION Which of the following, if true, best supports Marquand’s position? A) Having information to help it plan gives a business the greatest competitive edge. B) Information technology has given consumers more choices than ever before. C) The majority of consumers make at least one online purchase per month. D) Information technology has greatly increased […]
