QUESTION One trick to successfully using online customer forums is to discourage dissatisfied customers from posting their experiences. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Which of the following is an example of a behavioral goal? a. Increase visits to website by 50 unique visits per week. b. Keep visitors at our website an average of 2 more pages per visit. c. Increase the number of online purchases by 12%. d. Increase the number of subscriptions to our email […]
QUESTION What resource provides management support services to start-up businesses, including shared office space and administrative services? a. business incubators b. SCORE c. Small Business Administration d. U.S. Chamber of Commerce Small Business Center ANSWER a
QUESTION How are corporate social responsibility and business ethics related? What will be an ideal response? ANSWER Business ethics affect individual behavior in the workplace. Corporate social responsibility is a related concept, but it refers to the overall way in which a business attempts to balance its commitments to relevant groups and individuals in […]
QUESTION Justin is planning on starting his own automation company. He was referred to an organization that provides support services, such as networking, financing, and administrative support. This organization is ________. a. the Service Corp of Retired Engineers b. the U.S. Chamber of Commerce Small Business Center c. a business incubator d. the Entrepreneurs Organization […]
QUESTION In a bureaucratic organization, workers perform highly specialized jobs. Indicate whether the statement is true or false ANSWER TRUE
QUESTION Using Web 2.0 has made it easier for companies to gather valuable feedback from their customers very inexpensively. Indicate whether the statement is true or false ANSWER TRUE
QUESTION In the business world, the term operations refers to everything that is involved in the physical process of making a particular good, delivering a service, or creating an experience or transformation, starting with raw materials and moving all the way to a finished product. Indicate whether the statement is true or false ANSWER […]
QUESTION How do companies compete in a capitalistic economy? What will be an ideal response? ANSWER In a capitalistic economy, the means to produce goods and services are owned by private interests. People choose what they buy and what they sell; therefore, the free market determines what types of goods and services are produced […]
QUESTION In a bureaucratic organization, the structure has no apparent hierarchy. Indicate whether the statement is true or false ANSWER FALSE