QUESTION A manager’s span of control determines A) how many decisions he or she makes. B) how many employees he or she oversees. C) how many promotions he or she gets. D) how many performance reviews he or she conducts annually per employee. ANSWER B
QUESTION Apple’s iPhone made improvements on the cellular phone. This is an example of ________ innovation. a. incremental b. disruptive c. revolutionary d. exponential ANSWER a
QUESTION The best example of a revolutionary innovation is ________. a. Microsoft Word 7.0 b. Apple iPhone c. the cell phone d. the Internet ANSWER d
QUESTION A college or university has the vision of helping every student to graduate within six years. Some people can use this vision to assess whether the college is one they want to do business with. Which one of the four hats does this use of the vision affect?a. customers/students b. employees/professors c. managers/deans d. […]
QUESTION Which of the following is the second in the five steps that people go through when assessing their reaction to something new? a. Persuade b. Decide c. Confirm d. Implement ANSWER a
QUESTION The organization where you work is strictly hierarchical, has workers perform highly specialized jobs, has many rigidly imposed rules, and places all authority in the hands of a few top leaders. Your organization is A) neurotic. B) autocratic. C) bureaucratic. D) demagogic. ANSWER C
QUESTION Antonio runs an innovative company and focuses on the triple bottom line. What is NOT part of this focus? a. Turning the best profit b. Connecting with customers and giving them what they want c. Seeking professional rewards for marketing purposes d. Going green without undue financial hardship ANSWER c
QUESTION What level of innovation involves improving on an existing product and transforming an industry? a. incremental b. disruptive c. revolutionary d. exponential ANSWER b
QUESTION Which of the following is NOT a characteristic of a bureaucratic organization? A) The structure is strictly hierarchical. B) There are few rigidly imposed rules. C) Workers perform highly specialized jobs. D) All authority is in the hands of a few top leaders. ANSWER B
QUESTION Costume shops experience seasonal spikes in sales. What will happen to the demand curve for costumes during the Halloween season? a. It will stay the same. b. It will shift to the right. c. It will shift to the left. d. It will shift to the right in the short term and to the […]