QUESTION The best communicators are intuitive enough to understand the best ways to communicate with others. Indicate whether the statement is true or false ANSWER TRUE
QUESTION Which of the following is NOT an advantage of a tall organizational structure? A) Managers can closely supervise their employees. B) Employees communicate easily, because they are on the same level. C) The role of employees at each layer in the organizational hierarchy is clearly defined. D) There are many opportunities for advancement, since […]
QUESTION Directors are warm, enthusiastic individuals with strong communication skills and a tendency to exaggerate. Indicate whether the statement is true or false ANSWER FALSE
QUESTION Sam’s Club can sell Tide detergent for a lower price than the local grocery store. They can do this because of ________. a. economies of scale b. fixed scales c. variable costs d. the supply chain ANSWER a
QUESTION Which of the following groups describes many leaders? a. Late Adopters b. Early Adopters c. Middle Adopters d. Innovators ANSWER b
QUESTION The reason that a change program may break down into various plans without a sense of direction is the pitfall of ________. a. permitting roadblocks against the vision b. failing to understand the need for a clear vision c. declaring victory too soon d. not anchoring changes ANSWER b
QUESTION Which of the following is NOT a benefit of a flat organizational structure? A) Employees can respond quickly to customers. B) Individual companies would make lower profits. C) There is extensive room for advancement. D) It is easy to communicate, because employees often work in teams. ANSWER C
QUESTION Flexing means adapting your own communication style to match the behavior of the person you are communicating with. Indicate whether the statement is true or false ANSWER TRUE
QUESTION Which is NOT one of Tom Kelly’s ideas for priming yourself for innovation? a. Think like an experimenter. b. Embrace age as experience. c. Use all of your brain d. Act like a traveler. ANSWER b
QUESTION ________ are reluctant to change, but they generally decide to change so they do not miss out on the next big thing. a. Middle Adopters b. Early Adopters c. Late Adopters d. Laggards ANSWER c