QUESTION Glenn owns a gourmet cupcake business. After watching his employees’ work process for a week, he modified a nozzle to help them frost the cupcakes faster. The company can now produce the same amount of cupcakes in six hours instead of seven. How is Glenn mastering the competitive environment? A) by being responsive to […]
QUESTION Which of the following likely had the LEAST role in the recent growth of U.S. businesses outsourcing work to other countries? A) state and federal business regulations B) expansion of computer technology C) pursuit of competitive advantage D) foreign country policies on wages E) increased literacy rates in foreign countries ANSWER Answer: A […]
QUESTION The U.S. Postal Service posted a $5.1 billion loss in the 2011 fiscal year. Analysts attribute much of the system’s financial problems to a marked decline in the volume of mail, since more people are using email. What business force is at play in this example? A) economic B) technological C) demographic D) global […]
QUESTION In the early 2010s, the struggles of European policymakers to address high amounts of government debt incurred by some eurozone countries impacted stock markets in the United States. What type of force impacted the U.S. business environment? A) historical B) technological C) competitive D) global E) social ANSWER Answer: D Explanation: D) The […]
QUESTION Pria was upset when she heard that another nail salon was opening down the street from hers. She recently took out a loan to upgrade the salon’s furniture and lighting. Pria is responding to what kinds of forces in the business environment? A) social B) global C) competitive D) technological E) economic ANSWER […]
QUESTION Hector is at a regional conference with fellow realtors. At the break, he waits in line to check his email on the hotel computers, while the other realtors quickly scan their smartphones and continue networking. Which business force is negatively impacting Hector’s business? A) economic B) technological C) competitive D) global E) social […]
QUESTION Prior to 1984, all telephone service in the United States was provided by a company called American Telephone & Telegraph. The U.S. Justice Department mandated that the company be broken up into smaller entities. This benefitted consumers by unleashing what kind of forces in the marketplace? A) economic B) technological C) competitive D) global […]
QUESTION During an economic boom with high rates of employment, prospective applicants at job fairs are heavily courted by hiring reps. What kinds of forces are jobseekers benefitting from in a case such as this? A) economic forces B) technological forces C) competitive forces D) global forces E) social forces ANSWER Answer: C Explanation: […]
QUESTION Since the bland 1970s days of meatloaf, mashed potatoes, and canned peas, Americans’ culinary tastes have expanded to include such foods as chipotle, sushi, and guacamole. Businesses have responded in kind to benefit from these forces. What kinds of forces are most in play here? A) economic B) technological C) competitive D) global E) […]
QUESTION Which force within the business environment likely produces impacts on the broadest or most systemic level? A) economic B) technological C) competitive D) global E) social ANSWER Answer: D Explanation: D) Global forces can affect the business environment for entire countries or regions.
