QUESTION At DudsForYou Inc, some employees’ work focuses on women’s wear, some on men’s wear, and some on children’s apparel. This structure is called _________ departmentalization. A) functional B) customer C) product D) geographic ANSWER C
QUESTION Once a team has settled on a set of expectations and a process for getting things done, they are ready to move on to the ________ stage. a. adjourning b. performing c. storming d. forming ANSWER b
QUESTION In a franchise agreement, a franchisee is ________. a. the parent company b. the local owner c. the supplier d. the customer base ANSWER b
QUESTION YumGoods bakery chain has food preparation, customer service, and other departments. Employees in the food preparation department focus on baking and decorating pastries. Those in customer service focus on interacting with customers. This structure is called _________ departmentalization. A) functional B) customer C) product D) geographic ANSWER A
QUESTION In the storming stage of team development, ________. a. there is a large amount of conflict within the group b. members first come together and get to know each other c. the team may decide to disband d. the team is ready to get to work ANSWER a
QUESTION Controlling requires managers to create guidelines that ensure an organization is on track to achieve its goals. Indicate whether the statement is true or false ANSWER TRUE
QUESTION Any time a collection of people come together and form a relationship to achieve certain goals, then they can be considered a ________. a. group b. team c. unit d. band ANSWER b
QUESTION Which is NOT a characteristic of perfect competition? a. There are many sellers. b. There are few buyers. c. The products offered are homogenous. d. There is easy entry into the market. ANSWER b
QUESTION The closest thing we have to a real-life example of perfect competition is the _________. a. agriculture industry b. retail industry c. automobile industry d. public utility industry ANSWER a
QUESTION Pen ‘n’ Ink Stationers has a department that serves retail buyers and another that serves wholesale buyers. This structure is called _________ departmentalization. A) functional B) customer C) product D) geographic ANSWER B