QUESTION Autocratic leadership is a thing of the past and has no current successful example. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: The U.S. military branches still very much follow an autocratic leadership model, as do Martha Stewart and Donald Trump.
Date: September 3rd, 2020
QUESTION The Salter sisters, CEO and COO of Salter Sisters Sweets, have asked their operations director for his reaction to their latest idea: a marshmallow snowman with a chocolate center that melts into a gooey, messy puddle to be scooped up by animal-shaped cookies. The operations director thinks that when melted too long, marshmallow hardens […]
Date: September 3rd, 2020
QUESTION Transactional leaders are concerned with setting goals, clarifying employee roles, providing rewards and punishments related to performance, and monitoring progress. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Transactional leadership focuses on creating a smooth-running organization, motivating employees to meet performance goals.
Date: September 3rd, 2020
QUESTION How might an effective manager best choose a plan of action when making a decision? A) by generating a list of pros and cons and choosing based on the list B) by using the results of a survey that was sent to key customers who will be affected C) by sending a feedback form […]
Date: September 3rd, 2020
QUESTION Transformational leaders model desirable values by displaying high ethical standards. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Transformational leaders inspire trust by expressing their integrity.
Date: September 3rd, 2020
QUESTION People who are from similar backgrounds and from similar sectors of the company tend to have a set of familiar ideas and work with the same set of unspoken assumptions. This mindset may lead to rejecting different ideas without fair examination. What is this phenomenon called? A) ignoring randomness bias B) overconfidence bias C) […]
Date: September 3rd, 2020
QUESTION Control, or monitoring performance, is a way of answering the question “Are we on track?” Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Control entails comparing actual performance with goals, and taking corrective action as needed. Making sure that performance meets goals means being concerned with achieving productivity and […]
Date: September 3rd, 2020
QUESTION A sales team has been regularly convening to brainstorm better ways to reach out to customers. After a few months, they have come up with only one or two workable ideas. Their manager is wondering what is behind their slow progress. Which of the following is the most likely reason for the team’s slow […]
Date: September 3rd, 2020
QUESTION A control standard is the minimum acceptable performance level. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: A control standard is the desired performance level for a given goal.
Date: September 3rd, 2020
QUESTION If Suzy’s Donuts conducted a SWOT analysis, Suzy’s would identify a new Dunkin’ Donuts across the street as a threat. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Competition so close with overlapping product lines is definitely a threat.
Date: September 3rd, 2020
