QUESTION Which of the following styles of leadership is most likely to create dissonance in a team and drive away talent? A) autocratic B) free-rein C) laissez-faire D) democratic E) participative ANSWER Answer: A Explanation: A) Autocratic leaders give the impression of “it’s my way or the highway” and are often resistant to input […]
QUESTION The purpose of planning is to achieve a goal. All three levels of plans (strategic, tactical, and operational) foster long-term goals. When organizations with conflicting goals merge, what planning documents need to be revised? What will be an ideal response? ANSWER Answer: With two organizations creating one new superorganization, it is a good […]
QUESTION Which of the following styles of leadership is becoming one of the leadership styles of choice for businesses that seek to reduce the layers of management in their structures? A) autocratic B) laissez-faire C) participative D) visionary E) free-rein ANSWER Answer: C Explanation: C) With fewer layers of management, managers are delegating more […]
QUESTION Transformational leaders create changes in followers’ goals, values, and beliefs. What is one thing they do NOT do? A) challenge employees to abandon their own beliefs as falsehoods B) inspire motivation by promoting a grand design C) inspire trust by expressing their integrity D) actively encourage employee development E) communicate a strong sense of […]
QUESTION Which of the following is NOT part of the control process? A) monitoring external circumstances B) revisiting plans C) implementing performance checks D) creating organizational charts E) detecting system problems ANSWER Answer: D Explanation: D) Creating organizational charts is part of the planning process, not part of the control process.
QUESTION Transformational leaders communicate the organization’s strengths, weaknesses, opportunities, and threats so that employees develop a strong sense of purpose and learn to view problems as personal challenges to be overcome. Given that some of these are internal factors and some are external factors, which part of a SWOT analysis does an employee have the […]
QUESTION Which of the following is NOT an important reason for a manager to have control? A) to detect errors and irregularities B) to become aware of opportunities C) to facilitate teamwork D) to monitor behavior E) to deal with complexity ANSWER Answer: D Explanation: D) “Control” in management refers to the process, not […]
QUESTION The best control standards are specified and measurable desired performance levels for given goals. For which one of the following would a for-profit organization be LEAST likely to have a standard? A) manufacturing defects B) percentage reduction in costs C) number of customer complaints D) return on investment E) employee morale ANSWER Answer: […]
QUESTION When one company merges with another, what control issues might managers have to consider? A) choosing new company logos, mottos, taglines B) closing company cafeterias and fitness centers C) merging product lines, customer bases, and company cultures D) moving personnel between two or more locations E) revising the new company’s mission statement and vision […]
QUESTION What is the role of a top manager? What will be an ideal response? ANSWER Answer: Top managers, the highest level of management, are responsible for the strategic vision of the organization. They make long-term decisions about the overall direction of the organization and establish the strategies and policies for it. Explanation: Top […]