QUESTION Alicia and Arlene run a successful eatery called AA Café. After expanding their operating hours and hiring more workers, their business suddenly dropped off. Upon reevaluating their decision, they feel they should do something. What should be their plan of action? What will be an ideal response? ANSWER Answer: They should try to […]
QUESTION Which of the following styles of leadership benefits the group by valuing people’s inputs and obtaining their commitment through participation? A) affiliative B) autocratic C) free-rein D) democratic E) visionary ANSWER Answer: D Explanation: D) Democratic, or participative, leadership requires a high level of communication between the leader and the led.
QUESTION The French philosopher Jean-Paul Sartre wrote, “Ne pas choisir, c’est encore choisir,” which means “not to choose is still to choose.” In business, “analysis paralysis” happens when a manager delays making a decision by overanalyzing the situation. What are the possible negative ramifications of delaying a decision? How could that be making a choice […]
QUESTION The late Anita Roddick, founder of the eco-friendly grooming-and-cosmetics firm The Body Shop, opposed animal testing and encouraged fair trade, environmental awareness, and respect for human rights. Taking such an ethical stand is an example of what kind of leadership? A) participative B) transactional C) transformational D) autocratic E) laissez-faire ANSWER Answer: C […]
QUESTION Companies that stick with the same business strategy in the face of rapidly changing markets may face failure. If top management makes decisions to implement some changes, should those decisions be communicated throughout the organization? Why or why not? What will be an ideal response? ANSWER Answer: Yes. When a strategy is not […]
QUESTION Which type of employees would a free-rein-organized company most likely want to hire? A) workers who need constant guidance B) workers who do not think for themselves C) workers who are self-motivated D) workers who are not good communicators E) workers who have been trained to think alike ANSWER Answer: C Explanation: C) […]
QUESTION Amazon.com, which started out as an online bookseller, suggests similar titles when readers choose a book, allows users to create and share “wish lists,” and invites customers to post reviews of the products. It was one of the first online merchants to make successful use of the Internet. Since then, Amazon has expanded to […]
QUESTION Which of the following styles of leadership is most likely to create dissonance in a team and drive away talent? A) autocratic B) free-rein C) laissez-faire D) democratic E) participative ANSWER Answer: A Explanation: A) Autocratic leaders give the impression of “it’s my way or the highway” and are often resistant to input […]
QUESTION The purpose of planning is to achieve a goal. All three levels of plans (strategic, tactical, and operational) foster long-term goals. When organizations with conflicting goals merge, what planning documents need to be revised? What will be an ideal response? ANSWER Answer: With two organizations creating one new superorganization, it is a good […]
QUESTION Which of the following styles of leadership is becoming one of the leadership styles of choice for businesses that seek to reduce the layers of management in their structures? A) autocratic B) laissez-faire C) participative D) visionary E) free-rein ANSWER Answer: C Explanation: C) With fewer layers of management, managers are delegating more […]
