QUESTION Some managers have mastered different leadership styles and use them as assorted tools, chosen to fit different situations. When might an autocratic approach work better than a free-rein approach? What will be an ideal response? ANSWER Answer: A manager might want to use an autocratic approach when dealing with a new employee whose […]
QUESTION When one company merges with another, what control issues might managers have to consider? A) choosing new company logos, mottos, taglines B) closing company cafeterias and fitness centers C) merging product lines, customer bases, and company cultures D) moving personnel between two or more locations E) revising the new company’s mission statement and vision […]
QUESTION What is the role of a top manager? What will be an ideal response? ANSWER Answer: Top managers, the highest level of management, are responsible for the strategic vision of the organization. They make long-term decisions about the overall direction of the organization and establish the strategies and policies for it. Explanation: Top […]
QUESTION To be efficient means to use people, money, and other resources wisely and cost effectively. To be effective means to realize the organization’s goals by making the right decisions and executing them successfully. Which focuses on process, and which focuses on results? What will be an ideal response? ANSWER Answer: Effectiveness focuses on […]
QUESTION The second step of decision making is brainstorming. When brainstorming ideas, it is important not to self-censor or to criticize anyone else’s ideas. In considering ideas, it is far worse to dismiss what might be the best idea than to temporarily accept and consider what turns out to be a bad idea. Why? What […]
QUESTION Managers find themselves needing to make a decision when faced with both problems and opportunities. Problems are difficulties that impede the achievement of goals. Why would an opportunity require decision making? What will be an ideal response? ANSWER Answer: An opportunity is a favorable circumstance that presents possibilities for progress beyond existing goals. […]
QUESTION Alicia and Arlene run a successful eatery called AA Café. After expanding their operating hours and hiring more workers, their business suddenly dropped off. Upon reevaluating their decision, they feel they should do something. What should be their plan of action? What will be an ideal response? ANSWER Answer: They should try to […]
QUESTION Which of the following styles of leadership benefits the group by valuing people’s inputs and obtaining their commitment through participation? A) affiliative B) autocratic C) free-rein D) democratic E) visionary ANSWER Answer: D Explanation: D) Democratic, or participative, leadership requires a high level of communication between the leader and the led.
QUESTION The French philosopher Jean-Paul Sartre wrote, “Ne pas choisir, c’est encore choisir,” which means “not to choose is still to choose.” In business, “analysis paralysis” happens when a manager delays making a decision by overanalyzing the situation. What are the possible negative ramifications of delaying a decision? How could that be making a choice […]
QUESTION The late Anita Roddick, founder of the eco-friendly grooming-and-cosmetics firm The Body Shop, opposed animal testing and encouraged fair trade, environmental awareness, and respect for human rights. Taking such an ethical stand is an example of what kind of leadership? A) participative B) transactional C) transformational D) autocratic E) laissez-faire ANSWER Answer: C […]
