QUESTION Which manager has the widest span of control? A) a store manager in a gift shop with three shift supervisors reporting to her B) a district manager in a sporting goods company with six store managers reporting to him C) a CEO in a medical supply company with four vice presidents reporting to her […]
Date: September 3rd, 2020
QUESTION Which organizational change is represented by a company initiating the use of electronically linked work teams? A) strategy: changing the company direction B) technology: changing machines and processes C) people: changing perceptions D) people: changing attitudes E) structure: changing the management hierarchy ANSWER Answer: E Explanation: E) One way to stimulate performance is […]
Date: September 3rd, 2020
QUESTION Which of the following refers to the shared beliefs and values that develop within an organization and guide the behavior of its members? A) corporate culture B) rites and rituals C) symbols D) heroes E) stories ANSWER Answer: A Explanation: A) Organizational culture, sometimes called corporate culture, consists of the shared beliefs and […]
Date: September 3rd, 2020
QUESTION Which quotation represents the social-system stability of a company? A) “I know what the company wants to do.” B) “I feel I’m treated fairly here.” C) “I’m proud to be part of this company.” D) “I understand what the organization does.” E) “I’m encouraged to experiment at this company.” ANSWER Answer: B Explanation: […]
Date: September 3rd, 2020
QUESTION What are stories, in the business sense? A) the shared beliefs and values that develop within an organization and guide the behavior of its members B) people whose accomplishments embody the values of the organization C) narratives based on true events, which are repeated to emphasize a particular value D) objects, acts, qualities, or […]
Date: September 3rd, 2020
QUESTION Which of the following is NOT an example of rites and rituals? A) celebrating employees’ birthdays B) giving trips to high-performing employees C) awarding plaques for milestones in service D) offering half-day Fridays in the summertime E) talking about past successes of the company ANSWER Answer: E Explanation: E) Talking about past successes […]
Date: September 3rd, 2020
QUESTION Which quotation represents the organizational identity of a company? A) “I know what the company wants to do.” B) “I feel I’m treated fairly here.” C) “I’m proud to be part of this company.” D) “I understand what the department does.” E) “I’m encouraged to experiment at this company.” ANSWER Answer: A Explanation: […]
Date: September 3rd, 2020
QUESTION Which of the following represents the work specialization aspect of division of labor? A) Big decisions are handled by lower managers in Jacob’s company. B) Luis asked Jesse to attend a meeting for him, Jesse asked Mary to go with him, and Mary asked Sybil to go in her place. C) A narrow span […]
Date: September 3rd, 2020
QUESTION When you get a new job, you should make the first 60 days count. You should ask your boss, coworkers, and subordinates how you’re doing and not get defensive when you listen to what they have to say. Which of the following items of practical action is best represented by this statement? A) Make […]
Date: September 3rd, 2020
QUESTION Which of the following is NOT one of the things you should do in your first 60 days as an entry-level employee at a new job? A) Be pleasant to be around. B) Get to know people and learn about the organization. C) Make it easy for others to give you feedback. D) Learn […]
Date: September 3rd, 2020
