QUESTION Your grandfather just bought his eighth Dodge truck from the same dealer he has gone to over thirty years. He demonstrates brand ________. Fill in the blank(s) with correct word ANSWER loyalty
QUESTION In the product life cycle, the product is officially made available to the public in the ______. Fill in the blank(s) with correct word ANSWER introduction phase
QUESTION The invisible manifestations of an organization’s culture include all of the following EXCEPT A) relationships. B) behavioral norms. C) the organization chart. D) employees’ perceptions of top managers. ANSWER C
QUESTION Which of the following determines the level of competition in a given market? a. The number of substitutes for a certain product or service. b. The amount of value attached to the cost of labor. c. The degree of government intervention in the market. d. The level of consumption for a given product. […]
QUESTION People who enjoy doing the work itself, so that the job is its own reward, are motivated by _______ factors. a. intrinsic b. both intrinsic and extrinsic c. extrinsic d. neither intrinsic nor extrinsic ANSWER a
QUESTION Who establishes the culture in an organization? A) people outside the organization. B) people at the middle levels of the hierarchy. C) people at the bottom of the hierarchy. D) people at the top of the hierarchy ANSWER D
QUESTION Explain why you agree or disagree with the following statement: Effective leaders should choose one leadership style and stick with it no matter what. What will be an ideal response? ANSWER Disagree. To be effective, leaders need to be flexible and know when to apply the right leadership style in a particular situation. […]
QUESTION If you are a detailer, but you try communicating by trying to be sincere and not too formal, you are flexing toward a ________. a. performer b. task-focuser c. people-pleaser d. director ANSWER c
QUESTION You are interviewing for a job at a company and want to assess its culture. Which of the following actions would you take? A) Read a book about the nature of organizational culture. B) Consult the Department of Labor’s survey of corporate cultures. C) Observe how employees interact with each other. D) Read the […]
QUESTION Do successful organizations employ only managers or only leaders? What will be an ideal response? ANSWER The most successful organizations employ both managers and leaders, with leaders throughout all levels of the organization’s hierarchy.