QUESTION When Ford or any other automotive company sets up a matrix structure to develop a certain kind of car, what kind of team is the company most likely pulling together? A) an action team B) a production team C) a project team D) an advice team E) a cross-functional self-managed team ANSWER Answer: […]
QUESTION Which of the following is a benefit of using a matrix structure? A) It is easy to use. B) It often represents long-term solutions. C) It can lead to innovative solutions in product development. D) The chain of command is simple. E) It allows for close managerial supervision. ANSWER Answer: C Explanation: C) […]
QUESTION What is a “story” in the business sense? What will be an ideal response? ANSWER Answer: A story is an oral history about the firm’s achievements. It is a narrative based on true events that is repeated—and sometimes embellished upon—to emphasize a particular value. Explanation: A story is an oral history about the […]
QUESTION Which organizational structure is likely to have the most decentralized authority? A) divisional structure: geographic divisions B) divisional structure: customer divisions C) functional structure D) matrix structure E) hybrid structure ANSWER Answer: D Explanation: D) The smaller the firm, the fewer layers of hierarchy there likely are. As companies increase in personnel size, […]
QUESTION Evelyn has a team of editors reporting to her. Evelyn’s boss has given her the task of editing three books within the next month, at which point the boss wants to know how things went. What is Evelyn going to need to do to follow her boss’s orders? What will be an ideal response? […]
QUESTION Which of the following is a drawback of using a matrix structure? A) Project members may have communication problems. B) It limits flexibility for managers. C) It leads to inefficient use of resources. D) Specialists work only with other specialists. E) It encourages employees to think alike. ANSWER Answer: A Explanation: A) A […]
QUESTION One step for implementing positive change in an organization is to overcome employee resistance and empower and reward employees to achieve progress. How does this philosophy relate to a company’s rites and rituals? What will be an ideal response? ANSWER Answer: The periodic rewards given for tasks accomplished involve rites and rituals, such […]
QUESTION Which type of team is set up to deal with tasks requiring high coordination among trained specialists, such as cockpit crews and hospital surgery teams? A) project team B) action team C) advice team D) production team E) cross-functional self-managed team ANSWER Answer: B Explanation: B) Action teams work on tasks that require […]
QUESTION What is the difference between a tall organization and a flat organization? What will be an ideal response? ANSWER Answer: A tall organization has many hierarchical levels with narrow spans of control; that is, there are many levels in which a limited number of people are reporting to one manager. A flat organization […]
QUESTION Which of the following is NOT one of the four types of organizational teams? A) service teams B) action teams C) production teams D) project teams E) advice teams ANSWER Answer: A Explanation: A) Service teams are not one of the four types of organizational teams.