QUESTION Which organizational structure is likely to have the most decentralized authority? A) divisional structure: geographic divisions B) divisional structure: customer divisions C) functional structure D) matrix structure E) hybrid structure ANSWER Answer: D Explanation: D) The smaller the firm, the fewer layers of hierarchy there likely are. As companies increase in personnel size, […]
QUESTION Evelyn has a team of editors reporting to her. Evelyn’s boss has given her the task of editing three books within the next month, at which point the boss wants to know how things went. What is Evelyn going to need to do to follow her boss’s orders? What will be an ideal response? […]
QUESTION Which of the following is a drawback of using a matrix structure? A) Project members may have communication problems. B) It limits flexibility for managers. C) It leads to inefficient use of resources. D) Specialists work only with other specialists. E) It encourages employees to think alike. ANSWER Answer: A Explanation: A) A […]
QUESTION One step for implementing positive change in an organization is to overcome employee resistance and empower and reward employees to achieve progress. How does this philosophy relate to a company’s rites and rituals? What will be an ideal response? ANSWER Answer: The periodic rewards given for tasks accomplished involve rites and rituals, such […]
QUESTION Which type of team is set up to deal with tasks requiring high coordination among trained specialists, such as cockpit crews and hospital surgery teams? A) project team B) action team C) advice team D) production team E) cross-functional self-managed team ANSWER Answer: B Explanation: B) Action teams work on tasks that require […]
QUESTION What is the difference between a tall organization and a flat organization? What will be an ideal response? ANSWER Answer: A tall organization has many hierarchical levels with narrow spans of control; that is, there are many levels in which a limited number of people are reporting to one manager. A flat organization […]
QUESTION Which of the following is NOT one of the four types of organizational teams? A) service teams B) action teams C) production teams D) project teams E) advice teams ANSWER Answer: A Explanation: A) Service teams are not one of the four types of organizational teams.
QUESTION Roger volunteered to be on a committee set up at his church to look into different kinds of new roofs to put on the building. The committee’s job was to provide information to the board of trustees, which would make the final decision. What kind of team was Roger on? A) a cross-functional self-managed […]
QUESTION Training surgery personnel in teamwork at 74 Veterans Administration hospitals resulted in 18 percent fewer surgery-related deaths. Which improvement brought about by teamwork is represented by this statistic? A) increased speed B) improved quality outcomes C) increased productivity D) reduced destructive internal competition E) improved cohesiveness ANSWER Answer: B Explanation: B) Fewer surgery-related […]
QUESTION Wilma was a member of a production team. Which of the following describes a team Wilma may have been on? A) Wilma and her team members reported on the backgrounds of three candidates for the position of minister at their church. B) Wilma and her team members flew around the world performing surgery on […]
