QUESTION Which of the following, if true, suggests that Retepson’s culture should emphasize stability? A) Each year that profits drop, Retepson employees do not earn any yearly bonus. B) Currently, the Retepson brand is well-recognized and is viewed positively by college-bound seniors who do not buy books like the Guide to Colleges line. C) Retepson […]
QUESTION Which of the following, if true, supports the human resource director’s position that the firm’s workforce is at risk of becoming disengaged? A) National polls show that less than a third of all employees are fully engaged in their work. B) The firm’s stated vision holds that each and every employee must be committed […]
QUESTION Which of the following, if true, supports the conclusion that Retepson’s culture should emphasize innovation? A) Anyone with Internet access can find any of the information included in the Guide to Colleges series. B) At the time that Retepson was founded, there was no easy way for students to find out basic information about […]
QUESTION Which of the following best explains why Cathi should be skeptical about the description of the corporate culture at Domino Grace? A) Human resources representatives have no direct knowledge of corporate cultures. B) Human resources representatives have an incentive to describe the company in a positive light. C) Human resources representatives have a strong […]
QUESTION What are two don’ts of effective delegation? What will be an ideal response? ANSWER Answer: (1) Don’t delegate emergencies or confidential or personnel matters. An emergency is a crisis for which there is little time for solution, and so you should handle this yourself. You should also handle any tasks that are confidential […]
QUESTION Which of these survey conclusions, if true, indicates a need to retrain employees at these locations? A) Average prices of items in the meat department were higher than those at the grocer’s competitors. B) Customers overwhelmingly lived within a ten-mile radius of the Shopper’s Pride location that they patronized. C) The staff at the […]
QUESTION Toby and Shannon grew their two-person publishing company into a 40-employee business. At first, Toby kept tabs on the business side of things, while Shannon headed up day-to-day operations. As the company took on more workers, the owners divided the company into editorial, design, production, sales, and business departments and promoted an employee in […]
QUESTION Which of the following, if true, presents an opportunity for positive employer branding for the firm, which then would help attract new employees with a desire to turn the situation around? A) Shopper’s Pride stores stock more ethnically oriented specialty foods than do their competitors. B) Shopper’s Pride is actively involved in supporting locally […]
QUESTION What are two dos of effective delegation? What will be an ideal response? ANSWER Answer: (1) Do delegate routine and technical matters. Try to let subordinates do the routine tasks and paperwork. Try to let experts handle technical matters. (2) Do match the tasks delegated to your subordinates’ skills and abilities and help […]
QUESTION The text says that small firms with fewer than 100 employees are likely to be the most centralized. Use what you’ve learned about organizational structure to support this statement. What will be an ideal response? ANSWER Answer: The smaller the firm, the fewer layers of hierarchy there likely are. As companies increase in […]
