QUESTION If the Dragon Owls team is created according to Steve’s recommendations, which of the following must be true? A) Only the departments with a stake in the success of the Dragon Owls project are represented on the Dragon Owls team. B) The departments with a stake in the success of the Dragon Owls project […]
QUESTION Curtis’s argument is flawed because it fails to consider all of the following possibilities EXCEPT: A) The top performers in the organization may not have the skills required by the Dragon Owls project. B) The top performers in the organization may lack the collaborative skills required to operate on a team. C) The top […]
QUESTION Three things you can do to transform your own work such that you become more efficient are to reduce procrastination, increase multitasking, and increase the use of checklists. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: You should indeed reduce procrastination and increase the use of checklists, but you […]
QUESTION Operations management works in exactly the same way for manufacturing and for services. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: There are differences in how operations management works for manufacturing businesses, which mainly produce goods, and how it works for service businesses, which mainly deal with people.
QUESTION Form utility is the value that people add in converting resources, including natural resources, capital, human resources, entrepreneurship, and knowledge, into finished products. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: The way that operations processes add value to resources and convert them into products is by changing their […]
QUESTION Which of the following, if true, most strongly supports the conclusion that All American Burger should adopt a decentralized approach? A) The value of a decentralized approach has been a popular topic in academic research. B) A large percentage of All American Burger’s revenue comes from a small number of menu items. C) The […]
QUESTION Transformation processes add value to factors of production to produce goods or services. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Operations is about transformation, which adds value to factors of production such as natural resources and capital to produce goods or services.
QUESTION Old rubber tires are cut into small pieces and then strewn on the floor of an indoor riding arena to make a surface comfortable for horses to move on. This process is an example of synthetic transformation. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: This process is an […]
QUESTION Since Wilson sells its walkie-talkies only to businesses, it needs to take into account factors that affect business buying centers, such as organizational influences and individual factors. Two salespeople for Wilson are arguing over which set of factors is more important to consider when making a sale. Bill argues that organizational influences such as […]
QUESTION A continuous process is a production process in which goods are manufactured by robots in short production runs. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: A continuous process is a production process in which goods or services are turned out in a long production run on an ongoing […]