QUESTION Operations management works in exactly the same way for manufacturing and for services. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: There are differences in how operations management works for manufacturing businesses, which mainly produce goods, and how it works for service businesses, which mainly deal with people.
QUESTION Form utility is the value that people add in converting resources, including natural resources, capital, human resources, entrepreneurship, and knowledge, into finished products. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: The way that operations processes add value to resources and convert them into products is by changing their […]
QUESTION Which of the following, if true, most strongly supports the conclusion that All American Burger should adopt a decentralized approach? A) The value of a decentralized approach has been a popular topic in academic research. B) A large percentage of All American Burger’s revenue comes from a small number of menu items. C) The […]
QUESTION Transformation processes add value to factors of production to produce goods or services. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Operations is about transformation, which adds value to factors of production such as natural resources and capital to produce goods or services.
QUESTION Old rubber tires are cut into small pieces and then strewn on the floor of an indoor riding arena to make a surface comfortable for horses to move on. This process is an example of synthetic transformation. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: This process is an […]
QUESTION Since Wilson sells its walkie-talkies only to businesses, it needs to take into account factors that affect business buying centers, such as organizational influences and individual factors. Two salespeople for Wilson are arguing over which set of factors is more important to consider when making a sale. Bill argues that organizational influences such as […]
QUESTION A continuous process is a production process in which goods are manufactured by robots in short production runs. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: A continuous process is a production process in which goods or services are turned out in a long production run on an ongoing […]
QUESTION Which of the following, if true, strengthens the argument that TLS should change its organizational structure? A) TLS values corporate social responsibility as well as profitability. B) New product offerings have been neglected as divisions have focused on traditional revenue sources. C) TLS division managers have focused on short-term revenue at the expense of […]
QUESTION Electricity generation is an example of an intermittent production process. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Electricity generation is an example of a continuous production process.
QUESTION Which of the following decisions would likely be made by a centralized authority? A) What are the procedures All American Burger should use to ensure food safety? B) If All American Burger wishes to recruit current students for entry-level management positions, which colleges and universities should All American Burger choose? C) How should a […]
