QUESTION Ezra’s company makes cream-filled cupcakes. Because of refrigeration concerns, Ezra takes extra care during the stage in the production process when the cream is injected into the cakes. Ezra loses a fair amount of product to cakes falling apart before they are boxed, and he doesn’t worry about the individual plastic wrapping that goes […]
QUESTION Quality assurance is defined as the process of minimizing errors by managing each stage of production. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Quality assurance is defined as the process of minimizing errors by managing each stage of production.
QUESTION A Gantt chart is an ideal way to schedule a large and complex project. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Although a Gantt chart can express the interrelations among the activities of relatively small projects, it becomes cumbersome and unwieldy when used for large, complex projects. More […]
QUESTION Fast Frank’s is a take-out hot dog stand where customers can get any kind of hot dog with any toppings they want, plus French fries or onion rings and soft drinks. That’s all Fast Frank’s sells. Frank strives for continuous improvement. He trains his employees before they ever serve customers and then holds quarterly […]
QUESTION Six Sigma is a rigorous statistical analysis process that reduces defects in manufacturing and service-related processes. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Six Sigma is a rigorous statistical analysis process that reduces defects in manufacturing and service-related processes.
QUESTION Transformation processes add value to factors of production to produce goods or services. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Operations is about transformation, which adds value to factors of production such as natural resources and capital to produce goods or services.
QUESTION Which of the following, if true, most strongly supports the conclusion that All American Burger should adopt a decentralized approach? A) The value of a decentralized approach has been a popular topic in academic research. B) A large percentage of All American Burger’s revenue comes from a small number of menu items. C) The […]
QUESTION Old rubber tires are cut into small pieces and then strewn on the floor of an indoor riding arena to make a surface comfortable for horses to move on. This process is an example of synthetic transformation. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: This process is an […]
QUESTION A continuous process is a production process in which goods are manufactured by robots in short production runs. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: A continuous process is a production process in which goods or services are turned out in a long production run on an ongoing […]
QUESTION Since Wilson sells its walkie-talkies only to businesses, it needs to take into account factors that affect business buying centers, such as organizational influences and individual factors. Two salespeople for Wilson are arguing over which set of factors is more important to consider when making a sale. Bill argues that organizational influences such as […]
