QUESTION What is materials requirement planning (MRP)? A) when companies produce goods and services by integrating many facilities, functions, and processes, from suppliers to customers B) when only minimal supplies are kept on the organization’s premises and others are delivered by the suppliers on an as-needed basis C) a computer-based method of delivering the right […]
QUESTION Which method of keeping track of materials uses a bill of materials? A) materials requirement planning B) just-in-time C) enterprise resource planning D) supply-chain management E) inventory control ANSWER Answer: A Explanation: A) Materials requirement planning (MRP) is a computer-based method of delivering the right amounts of supplies to the right place at […]
QUESTION Which bits of information go onto a Gantt chart? A) task, start date, end date B) task, start date, end date, employees responsible C) time, tasks, and employees responsible D) tasks and employees responsible E) time and tasks ANSWER Answer: E Explanation: E) In creating a Gantt chart, you express the time across […]
QUESTION Remote Shopping, a television shopping network that takes customer orders by phone, started out with about 100 employees. The company has grown significantly over the years, to nearly 14,000 employees. When the company hit 5,000 phone operators, it decided to move its call center from Atlanta, Georgia, to Fargo, North Dakota. What is the […]
QUESTION Saul runs a hotel. He wants to set up a computer system that can identify individual customer needs, tell him when a reservation has come in, let him know when the customer has checked in and all needs have been met, and then let him know when payment has been received. Which system should […]
QUESTION Land’s End will take your measurements and make you the perfect dress shirt or pair of jeans in the same amount of time it takes the company to produce “off the rack” shirts and jeans. What type of manufacturing is Land’s End involved with? A) lean manufacturing B) mass customization C) flexible manufacturing D) […]
QUESTION Which description of a program evaluation and review technique (PERT) chart is accurate? A) a diagram for determining the most efficient organizational chart B) a diagram for determining the best sequencing of tasks C) a diagram for determining the best place to perform each task D) a diagram for determining the quality of products […]
QUESTION Which of the following is an example of locating your business near to customers? A) Software Solutions started out in Silicon Valley. B) Alpine Air Warmer clothing company moved its factory to Fairbanks, Alaska. C) Future Cars opened its first factory near the confluence of two major rivers. D) Recliner Home Shopping set up […]
QUESTION What is one way in which lean manufacturing techniques do NOT mesh with the idea of quality assurance? A) Labor is pared to the minimum, thereby reducing the opportunity for people to make mistakes. B) Materials are delivered as closely as possible to the time when they are needed. C) Machines use the fewest […]
QUESTION Which of the following is NOT part of operations management planning? A) hiring and firing B) facility location and layout C) purchasing and inventory D) supply-chain management E) scheduling tools ANSWER Answer: A Explanation: A) Operations management planning is involved with (1) facility location, (2) facility layout, (3) purchasing and inventory, (4) supply-chain […]
