QUESTION Saul runs a hotel. He wants to set up a computer system that can identify individual customer needs, tell him when a reservation has come in, let him know when the customer has checked in and all needs have been met, and then let him know when payment has been received. Which system should […]
Date: September 3rd, 2020
QUESTION Land’s End will take your measurements and make you the perfect dress shirt or pair of jeans in the same amount of time it takes the company to produce “off the rack” shirts and jeans. What type of manufacturing is Land’s End involved with? A) lean manufacturing B) mass customization C) flexible manufacturing D) […]
Date: September 3rd, 2020
QUESTION Which description of a program evaluation and review technique (PERT) chart is accurate? A) a diagram for determining the most efficient organizational chart B) a diagram for determining the best sequencing of tasks C) a diagram for determining the best place to perform each task D) a diagram for determining the quality of products […]
Date: September 3rd, 2020
QUESTION Which of the following is an example of locating your business near to customers? A) Software Solutions started out in Silicon Valley. B) Alpine Air Warmer clothing company moved its factory to Fairbanks, Alaska. C) Future Cars opened its first factory near the confluence of two major rivers. D) Recliner Home Shopping set up […]
Date: September 3rd, 2020
QUESTION What is one way in which lean manufacturing techniques do NOT mesh with the idea of quality assurance? A) Labor is pared to the minimum, thereby reducing the opportunity for people to make mistakes. B) Materials are delivered as closely as possible to the time when they are needed. C) Machines use the fewest […]
Date: September 3rd, 2020
QUESTION Which of the following is NOT part of operations management planning? A) hiring and firing B) facility location and layout C) purchasing and inventory D) supply-chain management E) scheduling tools ANSWER Answer: A Explanation: A) Operations management planning is involved with (1) facility location, (2) facility layout, (3) purchasing and inventory, (4) supply-chain […]
Date: September 3rd, 2020
QUESTION Which of the following is NOT a component of total quality management (TQM)? A) Continuous improvement is considered a priority. B) Every employee needs to be involved. C) Companies learn from customers, and their employees learn from other employees. D) TQM companies work only with other TQM companies. E) Accurate standards are used to […]
Date: September 3rd, 2020
QUESTION Which type of facility layout is correctly matched to its description? A) process layout: work grouped by function B) process layout: equipment and labor transported to production site C) product layout: the assembly line arrangement D) fixed position layout: work grouped by function E) fixed-position layout: the assembly line arrangement ANSWER Answer: C […]
Date: September 3rd, 2020
QUESTION Which of the following is most likely to be handled by product layout? A) moving people through airport security B) the building of a bridge C) treating patients in an emergency room D) the bottling and labeling of soft drinks E) the building of a hotel ANSWER Answer: D Explanation: D) The bottling […]
Date: September 3rd, 2020
QUESTION Which of the following is most likely to be handled by process layout? A) building a tunnel B) diagnosing and treating injuries C) repairing an old barn D) milking cows E) picking coffee beans ANSWER Answer: B Explanation: B) Diagnosis of injury might involve an x-ray machine; treatment might involve surgery or casting […]
Date: September 3rd, 2020
