QUESTION Give an example that is not from your book about resources (inputs), a transformation process the resources go through, and then the resulting finished products (output). What will be an ideal response? ANSWER Answer: Answers will vary. Sample answer: silica, labor, heat > melting > glass Explanation: Answers should show resources, a transformation […]
QUESTION Sandals Beachfront Resorts for Lovers charges an all-inclusive price and has a no-children-allowed policy. Sandals does not manufacture anything, but it is in the mass production business. What does Sandals produce? Explain. What will be an ideal response? ANSWER Answer: Mass production is possible in the service industries. At Sandals, the goal is […]
QUESTION What are CAD, CAM, and CIM, and how are they related? What will be an ideal response? ANSWER Answer: CAD is computer-aided design. Products, structures, designs, and maps can be rendered in three dimensions. CAM is computer-aided manufacturing. CAM systems allow products designed with CAD to be input into an automated manufacturing system […]
QUESTION When deciding where to locate a facility, a company considers at least four points having to do with labor. The wishes of lower-level employees are not taken into account per se, but are likely considered under this, one of the four points. Explain. What will be an ideal response? ANSWER Answer: Quality of […]
QUESTION Give an example of how CIM (computer-integrated manufacturing) could be used to mass produce customized products. What will be an ideal response? ANSWER Answer: Answers will vary. Sample answer: A custom kitchen cabinet maker could use a computer to design different types of cabinets before choosing one. Then her dimensions and other specifications […]
QUESTION Which of the following is NOT part of operations management planning? A) hiring and firing B) facility location and layout C) purchasing and inventory D) supply-chain management E) scheduling tools ANSWER Answer: A Explanation: A) Operations management planning is involved with (1) facility location, (2) facility layout, (3) purchasing and inventory, (4) supply-chain […]
QUESTION Which of the following is NOT a component of total quality management (TQM)? A) Continuous improvement is considered a priority. B) Every employee needs to be involved. C) Companies learn from customers, and their employees learn from other employees. D) TQM companies work only with other TQM companies. E) Accurate standards are used to […]
QUESTION Which type of facility layout is correctly matched to its description? A) process layout: work grouped by function B) process layout: equipment and labor transported to production site C) product layout: the assembly line arrangement D) fixed position layout: work grouped by function E) fixed-position layout: the assembly line arrangement ANSWER Answer: C […]
QUESTION Which of the following is most likely to be handled by product layout? A) moving people through airport security B) the building of a bridge C) treating patients in an emergency room D) the bottling and labeling of soft drinks E) the building of a hotel ANSWER Answer: D Explanation: D) The bottling […]
QUESTION Which of the following is most likely to be handled by process layout? A) building a tunnel B) diagnosing and treating injuries C) repairing an old barn D) milking cows E) picking coffee beans ANSWER Answer: B Explanation: B) Diagnosis of injury might involve an x-ray machine; treatment might involve surgery or casting […]
