QUESTION The discussion above most strongly suggests that the project manager and the executive would disagree about the answer to which of the following questions? A) Was the Pest Eradication Device a failure? B) At ACME, is planning usually more successful than it was on the Pest Eradication Device project? C) Would more planning have […]
QUESTION Which of the following, if true, supports the project manager’s argument? A) The product specification for the Pest Eradication Device did not specify that it needed to function in desert conditions. B) No other ACME product was considered to be as much of as failure as the Pest Eradication Device. C) The planning sessions […]
QUESTION Which of the following, if true about the planning process for the Pest Eradication Device, supports the executive’s argument? A) The issues discussed during the goals-setting process included concerns about the marketability of the finished product in addition to concerns about costs and deadlines. B) Project managers spent a significant amount of time discussing […]
QUESTION Which of the following decisions is most similar to Staples’ decision with respect to its “Staples: That was easy” campaign? A) Glendale Building Supplies planned to differentiate itself on the basis of superior service, but the service it delivered was not the highest in the industry. Glendale went ahead with the campaign because Glendale’s […]
QUESTION Which of the following, if true, strengthens the argument for being a low-cost player? A) Customers who believe that they need high levels of customer service are more likely to choose a niche retailer. B) An expected upturn in the economy will increase consumer purchasing power. C) Being the low-cost player requires a company […]
QUESTION Which quality control approach is benchmarking a part of? A) Six Sigma B) ISO 9000 Series C) total quality management (TQM) D) statistical process control E) use of Gantt charts ANSWER Answer: C Explanation: C) Accurate standards are used to identify and eliminate problems. TQM organizations are always alert to how competitors do […]
QUESTION Which of the following quality management approaches makes use of periodic random sampling? A) statistical process control B) Six Sigma C) ISO 9000 series D) total quality management E) generic quality assurance programs ANSWER Answer: A Explanation: A) Statistical process control is a statistical technique that uses periodic random samples from production runs […]
QUESTION Statistical process control would NOT work in which of the following situations? A) checking cookies on a moving conveyor belt B) checking for bruised apples in bushel baskets C) checking pages coming off a printing press D) checking for accuracy in DNA sampling data E) checking parts installed on a robotic assembly line […]
QUESTION Where does the statement “[it] gets people away from thinking that 96 percent is good, to thinking that 40,000 failures per million is bad” apply? A) statistical process control B) Six Sigma C) ISO 9000 series D) total quality management E) generic quality assurance programs ANSWER Answer: B Explanation: B) “Six Sigma gets […]
QUESTION What are analytic transformation and synthetic transformation? What will be an ideal response? ANSWER Answer: Analytic transformation is the process in which resources are broken down to create finished products. Synthetic transformation is the process in which resources are combined to create finished products. Explanation: Analytic transformation is the process in which resources […]
