QUESTION How does lean manufacturing play into the idea of quality assurance? What will be an ideal response? ANSWER Answer: By paring labor to the minimum, you have fewer people who could make mistakes. With machines using the fewest possible moving parts, there is less that can go wrong with your equipment. Rejected products […]
QUESTION Which of the following, if true, weakens the CEO’s position? A) The iffy reputation of the area in which the strip mall is located would make the business’s current employees uneasy about their safety at work, which would lead to increased turnover in staff. B) The lower cost of living in the new neighborhood […]
QUESTION What are the four basic places where you could go to get training in green jobs? What will be an ideal response? ANSWER Answer: training programs and internships; community colleges with certificate programs; four-year colleges with environmentally minded degree programs; and business schools with programs in sustainable business practices Explanation: training programs and […]
QUESTION What is quality? What will be an ideal response? ANSWER Answer: Quality refers to the total ability of a product or service to meet customer needs. The term refers not only to giving customers what they want but also to reducing defects and errors before and after the product or service is delivered […]
QUESTION Which of the following, if true, most supports the claim that Staples is ready to differentiate itself based on an easier shopping experience? A) Customer service performance is now consistent across all Staples stores. B) Efforts at remaking Staples’ stores were successful in improving customers’ opinion of shopping at Staples. C) Customers rate the […]
QUESTION What are CAD, CAM, and CIM, and how are they related? What will be an ideal response? ANSWER Answer: CAD is computer-aided design. Products, structures, designs, and maps can be rendered in three dimensions. CAM is computer-aided manufacturing. CAM systems allow products designed with CAD to be input into an automated manufacturing system […]
QUESTION When deciding where to locate a facility, a company considers at least four points having to do with labor. The wishes of lower-level employees are not taken into account per se, but are likely considered under this, one of the four points. Explain. What will be an ideal response? ANSWER Answer: Quality of […]
QUESTION Give an example of how CIM (computer-integrated manufacturing) could be used to mass produce customized products. What will be an ideal response? ANSWER Answer: Answers will vary. Sample answer: A custom kitchen cabinet maker could use a computer to design different types of cabinets before choosing one. Then her dimensions and other specifications […]
QUESTION Variety means there are many kinds of the same product to choose from when shopping. For example, you can buy shampoo for dry hair, for oily hair, or for dandruffy hair. How do you think variety is different from mass customization? Use the example of customized cookbooks in your book in your response. What […]
QUESTION Which of the following is NOT a reason PERT charts are used? A) to analyze either goods production or a service B) to analyze the tasks involved in completing a project C) to determine the minimum time needed to complete each task D) to determine what tasks are needed to complete a project E) […]
