QUESTION Managers who help employees feel more involved in their jobs by giving them authority and responsibility to make decisions are practicing empowerment. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Empowerment is associated with McGregor’s Theory Y, which takes an optimistic view about employees’ capabilities.
QUESTION Which of the following, if true, weakens the argument for the shift to a just-in-time logistics system? A) Carrying too much inventory results in higher-than-necessary inventory-carrying costs. B) Under the new system, the company would have inventory sufficient for fewer days of operations. C) Clean Sweep’s most important suppliers prefer a flexible supply schedule. […]
QUESTION Reinforcement theory is grounded in the consequences employees face after exhibiting certain behaviors. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Reinforcement theory suggests that behavior with positive consequences tends to be repeated, whereas behavior with negative consequences tends not to be repeated.
QUESTION Which of the following questions is LEAST relevant to the issue of whether the company should switch to a just-in-time logistics system? A) Is demand for Clean Sweep’s products predictable? B) Can suppliers assure fast, frequent, and flexible delivery? C) Is technology available to manage the logistics? D) Do end users currently favor making […]
QUESTION Which of the following, if true, might justify the relocation as a prudent move from the human resource point of view? A) Developing a Facebook page made the business known to a large group of potential customers living in a much wider regional area. B) Federal crime reports show that the greater metro area […]
QUESTION The notion that people are motivated by how strongly they want something and how likely they think they will get it is called equity theory. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: This is known as Vroom’s expectancy theory.
QUESTION A senior executive claims that a move to a “just-in-time” logistics system would be a mistake because even if the system is effective at reducing inventory and handling costs, the change would not be noticed by customers. The executive claims that the change should be rejected as it runs counter to Clean Sweep’s goal […]
QUESTION Which of the following, if true, strengthens the CEO’s position? A) The store’s existing patrons are loyal customers who would be likely to continue buying tobacco there. B) Adverse publicity about the effects of secondhand smoke might deter nonsmokers from applying for a job there. C) The number of tourists who pass through the […]
QUESTION Which of the following, if true, weakens the argument that the company should use Measurement Strategy Alpha? A) Software programmers usually have no direct contact with customers and do not determine product specifications. B) The programming languages used by the company require fewer lines of code to perform a function than the programming languages […]
QUESTION A decision to use Measurement Strategy Beta assumes which of the following? A) Software errors are more common than hardware errors. B) Software errors affect all users equally. C) The impact of software errors has been greater recently. D) When a software error occurs, its effects are always clear to the final user of […]
