QUESTION Which of the following is motivated most by extrinsic rewards? A) minister B) high school teacher C) police officer D) cardiac surgeon E) investment banker ANSWER Answer: E Explanation: E) Investment bankers are highly compensated for their job, which is to help wealthy clients make more money. The others likely chose their professions […]
QUESTION What core element of business operations is the driving factor behind motivating employees? A) maximizing profit B) minimizing costs C) outperforming competitors D) increasing productivity E) satisfying customers ANSWER Answer: D Explanation: D) Productivity is one of the five main reasons to motivate employees. Motivated employees are more productive and effective in their […]
QUESTION Which of the following people is motivated most by intrinsic rewards? A) a dancer with the New York City Ballet B) a volunteer with Habitat for Humanity C) a top-level Olympic sprinter D) a justice on the Supreme Court E) a high-tech entrepreneur ANSWER Answer: B Explanation: B) The volunteer’s main reward is […]
QUESTION Employees who subscribe to Adams’s equity theory of motivation might have problems with which of the following? A) Hawthorne effect B) Taylor’s differential rate system C) Herzberg’s two-factor theory D) reinforcement theory E) management by objectives ANSWER Answer: B Explanation: B) Equity theory focuses on employees’ perceptions as to how fairly they are […]
QUESTION Which of the following is NOT a key reason to motivate employees? A) to come to work on time B) to be highly productive C) to stay with the company D) to work for reduced wages E) to be good organizational citizens ANSWER Answer: D Explanation: D) Rewards and other strategies can motivate […]
QUESTION Peter is the new director of an environmental policy consulting firm. Some of the best and the brightest minds work there, and Peter wants to motivate them to stay with the firm. Which of the following motivational theories would NOT be effective in achieving Peter’s goal? A) scientific management B) management by objective C) […]
QUESTION Motivation is driven by psychological processes. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Motivation consists of the psychological processes that induce people to pursue goals.
QUESTION Which of the following, if true, strengthens the argument for the shift to a just-in-time inventory system? A) Clean Sweep’s storage and handling costs are significant. B) Clean Sweep’s suppliers have not adopted just-in-time systems. C) The current system requires higher inventory levels during the summer than in the winter. D) Demand for Sparkle […]
QUESTION Managers who help employees feel more involved in their jobs by giving them authority and responsibility to make decisions are practicing empowerment. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Empowerment is associated with McGregor’s Theory Y, which takes an optimistic view about employees’ capabilities.
QUESTION Which of the following, if true, weakens the argument for the shift to a just-in-time logistics system? A) Carrying too much inventory results in higher-than-necessary inventory-carrying costs. B) Under the new system, the company would have inventory sufficient for fewer days of operations. C) Clean Sweep’s most important suppliers prefer a flexible supply schedule. […]
