QUESTION Chad doesn’t expect much from his construction job. He punches in, does eight hours, then punches out and goes home. He’s not there to make friends. As long as he gets a paycheck and health insurance he’s happy. Chad is satisfied at what level of Maslow’s hierarchy of needs? A) esteem B) self-actualization C) […]
QUESTION One of the most important ways to motivate employees is to praise them. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Praise is one of the most important motivators for employees. To be effective, it should be descriptive and individualized.
QUESTION Which of the following is at the bottom of Maslow’s hierarchy of needs? A) safety need B) esteem need C) self-actualization need D) physiological need E) social need ANSWER Answer: D Explanation: D) Maslow considered this the most basic human need, which includes food, clothing, shelter, comfort, and self-preservation.
QUESTION Keeping employees happy has a negative impact on bottom-line profits for a business. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Many companies have discovered that keeping employees happy benefits their bottom line. Some strategies for doing this include providing learning opportunities and offering work-life benefits to employees.
QUESTION Ned runs a chain of auto painting shops. He believes that intrinsic rewards can be a powerful motivating tool. Which of the following should he implement to produce an intrinsic reward for his employees? A) offer bonuses for employees getting the highest number of referrals B) host free catered lunches once each quarter C) […]
QUESTION Which of the following is motivated most by extrinsic rewards? A) minister B) high school teacher C) police officer D) cardiac surgeon E) investment banker ANSWER Answer: E Explanation: E) Investment bankers are highly compensated for their job, which is to help wealthy clients make more money. The others likely chose their professions […]
QUESTION The choice to use only Measurement Strategy Beta would be vulnerable to criticism because it would give the software programmers an incentive to do what? A) make overly optimistic commitments to customer-facing employees at the company B) spend too much time checking their code in order to eliminate any possibility of error C) develop […]
QUESTION Extrinsic rewards increase employee motivation through the recognition of others. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: An extrinsic reward is the payoff, such as money or recognition, a person receives from others for performing a particular task.
QUESTION The human relations movement marked a transition from optimizing work steps to providing motivation as a strategy to increase worker productivity. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: The human relations movement began in the 1950s and employs a more psychological approach to employee productivity.
QUESTION According to Herzberg’s two-factor theory, salary, working conditions, company policy, and other aspects of the job environment are associated with job dissatisfaction. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Herzberg called these hygiene factors and considered them to be lower-level needs.
