QUESTION Hannah is a strong proponent of job enrichment theory. In her company, she makes sure that her employees have a positive experience in all five core job characteristics, such as skill variety and autonomy. Which of the following is NOT a work outcome in Hannah’s company? A) high performance B) high satisfaction C) high […]
QUESTION After working at an unfulfilling job for a few years, Ephraim is searching for a new position. He is excited about different challenges and knows that one important factor that motivates him is the level of discretion his job provides. Ephraim is referring to which core job characteristic under job enrichment theory? A) task […]
QUESTION Which of the following has the LEAST association with the concept of task identity as defined by job enrichment theory? A) management by objectives B) Theory Y C) Hawthorne effect D) scientific management E) Theory Z ANSWER Answer: D Explanation: D) Task identity describes the extent to which a job requires a worker […]
QUESTION In college, Beth studied labor relations and human resource management and became a strong proponent of empowering people in the workplace. So she was dismayed when her first boss after graduation gave her little responsibility and watched her every move. Which of the following statements is true? A) Beth supports Theory X; her boss […]
QUESTION Which of the following lists Maslow’s hierarchy of needs in order from lowest to highest? A) social > safety > physiological > esteem > self-actualization B) physiological > safety > esteem > social > self-actualization C) esteem > self-actualization > physiological > safety > social D) physiological > safety > social > esteem > […]
QUESTION Which of the following is NOT a characteristic of Ouchi’s Theory Z? A) slow evaluation and promotion B) long-term employment C) individual responsibility D) moderately specialized career paths E) concern for the total person ANSWER Answer: C Explanation: C) Theory Z emphasizes both collective responsibility and collective decision making.
QUESTION Ned runs a chain of auto painting shops. He believes that intrinsic rewards can be a powerful motivating tool. Which of the following should he implement to produce an intrinsic reward for his employees? A) offer bonuses for employees getting the highest number of referrals B) host free catered lunches once each quarter C) […]
QUESTION Which of the following is motivated most by extrinsic rewards? A) minister B) high school teacher C) police officer D) cardiac surgeon E) investment banker ANSWER Answer: E Explanation: E) Investment bankers are highly compensated for their job, which is to help wealthy clients make more money. The others likely chose their professions […]
QUESTION What core element of business operations is the driving factor behind motivating employees? A) maximizing profit B) minimizing costs C) outperforming competitors D) increasing productivity E) satisfying customers ANSWER Answer: D Explanation: D) Productivity is one of the five main reasons to motivate employees. Motivated employees are more productive and effective in their […]
QUESTION Which of the following people is motivated most by intrinsic rewards? A) a dancer with the New York City Ballet B) a volunteer with Habitat for Humanity C) a top-level Olympic sprinter D) a justice on the Supreme Court E) a high-tech entrepreneur ANSWER Answer: B Explanation: B) The volunteer’s main reward is […]
