QUESTION Which of the following has the LEAST association with the concept of task identity as defined by job enrichment theory? A) management by objectives B) Theory Y C) Hawthorne effect D) scientific management E) Theory Z ANSWER Answer: D Explanation: D) Task identity describes the extent to which a job requires a worker […]
QUESTION In college, Beth studied labor relations and human resource management and became a strong proponent of empowering people in the workplace. So she was dismayed when her first boss after graduation gave her little responsibility and watched her every move. Which of the following statements is true? A) Beth supports Theory X; her boss […]
QUESTION Which of the following lists Maslow’s hierarchy of needs in order from lowest to highest? A) social > safety > physiological > esteem > self-actualization B) physiological > safety > esteem > social > self-actualization C) esteem > self-actualization > physiological > safety > social D) physiological > safety > social > esteem > […]
QUESTION Which of the following is NOT a characteristic of Ouchi’s Theory Z? A) slow evaluation and promotion B) long-term employment C) individual responsibility D) moderately specialized career paths E) concern for the total person ANSWER Answer: C Explanation: C) Theory Z emphasizes both collective responsibility and collective decision making.
QUESTION Maslow’s motivational theory proposes that people have a hierarchy of needs that are never completely fulfilled. Human motivation stems from the desire to fulfill our needs. Based on Maslow’s hierarchy, which need are we LEAST able to fulfill? A) safety B) physiological C) self-actualization D) esteem E) social ANSWER Answer: C Explanation: C) […]
QUESTION Which theory emphasizes employee well-being as a motivational strategy? A) job enrichment B) Theory Y C) equity theory D) Theory Z E) management by objectives ANSWER Answer: D Explanation: D) Theory Z combines American and Japanese perspectives on management. It focuses on increasing employee loyalty and motivation by providing jobs that strongly focus […]
QUESTION Which of the following is motivated most by extrinsic rewards? A) minister B) high school teacher C) police officer D) cardiac surgeon E) investment banker ANSWER Answer: E Explanation: E) Investment bankers are highly compensated for their job, which is to help wealthy clients make more money. The others likely chose their professions […]
QUESTION What core element of business operations is the driving factor behind motivating employees? A) maximizing profit B) minimizing costs C) outperforming competitors D) increasing productivity E) satisfying customers ANSWER Answer: D Explanation: D) Productivity is one of the five main reasons to motivate employees. Motivated employees are more productive and effective in their […]
QUESTION Which of the following people is motivated most by intrinsic rewards? A) a dancer with the New York City Ballet B) a volunteer with Habitat for Humanity C) a top-level Olympic sprinter D) a justice on the Supreme Court E) a high-tech entrepreneur ANSWER Answer: B Explanation: B) The volunteer’s main reward is […]
QUESTION Employees who subscribe to Adams’s equity theory of motivation might have problems with which of the following? A) Hawthorne effect B) Taylor’s differential rate system C) Herzberg’s two-factor theory D) reinforcement theory E) management by objectives ANSWER Answer: B Explanation: B) Equity theory focuses on employees’ perceptions as to how fairly they are […]
