QUESTION Harry loves being a salesman on the road. He sets his own schedule of appointments and can use whatever approach feels right for each client. As long as he hits his sales numbers each month, his boss is happy, too. What core job characteristic is an effective motivator for Harry? A) feedback B) skill […]
Date: September 3rd, 2020
QUESTION As operations manager for a tool manufacturer, Monty needs to substantially improve the quality of the company’s products. He has decided to give team members more responsibility, stimulating work, and chances for advancement. What approach is Monty using to motivate staff to improve performance? A) job rotation B) job expansion C) job enlargement D) […]
Date: September 3rd, 2020
QUESTION Which of the following statements under job enrichment theory is accurate? A) Job enlargement focuses on more responsibility. B) Job rotation focuses on more responsibility. C) Job enlargement focuses on additional tasks. D) Job enrichment focuses on additional tasks. E) Job simplification focuses on additional responsibility. ANSWER Answer: C Explanation: C) Job enlargement […]
Date: September 3rd, 2020
QUESTION Hannah is a strong proponent of job enrichment theory. In her company, she makes sure that her employees have a positive experience in all five core job characteristics, such as skill variety and autonomy. Which of the following is NOT a work outcome in Hannah’s company? A) high performance B) high satisfaction C) high […]
Date: September 3rd, 2020
QUESTION After working at an unfulfilling job for a few years, Ephraim is searching for a new position. He is excited about different challenges and knows that one important factor that motivates him is the level of discretion his job provides. Ephraim is referring to which core job characteristic under job enrichment theory? A) task […]
Date: September 3rd, 2020
QUESTION Which of the following has the LEAST association with the concept of task identity as defined by job enrichment theory? A) management by objectives B) Theory Y C) Hawthorne effect D) scientific management E) Theory Z ANSWER Answer: D Explanation: D) Task identity describes the extent to which a job requires a worker […]
Date: September 3rd, 2020
QUESTION One of the most important ways to motivate employees is to praise them. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Praise is one of the most important motivators for employees. To be effective, it should be descriptive and individualized.
Date: September 3rd, 2020
QUESTION Which of the following is at the bottom of Maslow’s hierarchy of needs? A) safety need B) esteem need C) self-actualization need D) physiological need E) social need ANSWER Answer: D Explanation: D) Maslow considered this the most basic human need, which includes food, clothing, shelter, comfort, and self-preservation.
Date: September 3rd, 2020
QUESTION Keeping employees happy has a negative impact on bottom-line profits for a business. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Many companies have discovered that keeping employees happy benefits their bottom line. Some strategies for doing this include providing learning opportunities and offering work-life benefits to employees.
Date: September 3rd, 2020
QUESTION Ned runs a chain of auto painting shops. He believes that intrinsic rewards can be a powerful motivating tool. Which of the following should he implement to produce an intrinsic reward for his employees? A) offer bonuses for employees getting the highest number of referrals B) host free catered lunches once each quarter C) […]
Date: September 3rd, 2020
