QUESTION Which of the following is NOT one of the core job characteristics that affect workers’ motivation and performance? A) feedback B) task significance C) skill variety D) workplace relationships E) autonomy ANSWER Answer: D Explanation: D) There are five core job characteristics that affect motivation and performance. The fifth is task identity.
QUESTION Harry loves being a salesman on the road. He sets his own schedule of appointments and can use whatever approach feels right for each client. As long as he hits his sales numbers each month, his boss is happy, too. What core job characteristic is an effective motivator for Harry? A) feedback B) skill […]
QUESTION As operations manager for a tool manufacturer, Monty needs to substantially improve the quality of the company’s products. He has decided to give team members more responsibility, stimulating work, and chances for advancement. What approach is Monty using to motivate staff to improve performance? A) job rotation B) job expansion C) job enlargement D) […]
QUESTION Which of the following statements under job enrichment theory is accurate? A) Job enlargement focuses on more responsibility. B) Job rotation focuses on more responsibility. C) Job enlargement focuses on additional tasks. D) Job enrichment focuses on additional tasks. E) Job simplification focuses on additional responsibility. ANSWER Answer: C Explanation: C) Job enlargement […]
QUESTION Hannah is a strong proponent of job enrichment theory. In her company, she makes sure that her employees have a positive experience in all five core job characteristics, such as skill variety and autonomy. Which of the following is NOT a work outcome in Hannah’s company? A) high performance B) high satisfaction C) high […]
QUESTION After working at an unfulfilling job for a few years, Ephraim is searching for a new position. He is excited about different challenges and knows that one important factor that motivates him is the level of discretion his job provides. Ephraim is referring to which core job characteristic under job enrichment theory? A) task […]
QUESTION Goal-setting theory states that in order to be effective, goals established for employees must be specific, challenging, and achievable. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Developed in the 1980s, this theory also states that employees must understand the goals and accept them.
QUESTION Chad doesn’t expect much from his construction job. He punches in, does eight hours, then punches out and goes home. He’s not there to make friends. As long as he gets a paycheck and health insurance he’s happy. Chad is satisfied at what level of Maslow’s hierarchy of needs? A) esteem B) self-actualization C) […]
QUESTION One of the most important ways to motivate employees is to praise them. Indicate whether the statement is true or false. ANSWER Answer: TRUE Explanation: Praise is one of the most important motivators for employees. To be effective, it should be descriptive and individualized.
QUESTION Which of the following is at the bottom of Maslow’s hierarchy of needs? A) safety need B) esteem need C) self-actualization need D) physiological need E) social need ANSWER Answer: D Explanation: D) Maslow considered this the most basic human need, which includes food, clothing, shelter, comfort, and self-preservation.
