QUESTION Employees expect to receive certain things that do not create happiness, yet a company’s lack of these things would eventually create dissatisfaction. These rewards are called _______. a. self-actualizers b. task identities c. hygiene factors d. motivators ANSWER c
QUESTION Choosing fiber paperboard instead of plastic for a supermarket product’s wrapping is an example of ____________________ packaging. Fill in the blank(s) with correct word ANSWER “green”
QUESTION Which competitive strategy would NOT be used by a business in an oligopoly? a. lowering prices b. advertising to attract customers c. differentiating product d. preventing new entrants into the market ANSWER a
QUESTION People who enjoy the things they get as a result of doing the work are motivated by ________ factors. a. neither intrinsic nor extrinsic b. both intrinsic and extrinsic c. extrinsic d. intrinsic ANSWER c
QUESTION The employees in your company are not working in a way that supports the vision statement. As a transformational leader, what should you do? What will be an ideal response? ANSWER Leaders need to know how to lead change and influence reaction to change. Instill confidence. Help others accept change. Avoid the pitfalls […]
QUESTION When the band Radiohead offered their album to customers for whatever price those customers wanted to pay for it and some customers received the album for free, this was an example of _______________________. Fill in the blank(s) with correct word ANSWER customer-driven pricing
QUESTION Which of the following is NOT part of an organization’s informal communication network? A) conversations at the water cooler B) email exchanges between employees C) rumors spreading through the grapevine. D) memos from the CEO sent to all employees. ANSWER D
QUESTION Why would employees look for integrity from their leaders? What will be an ideal response? ANSWER Leaders establish the moral climate of an organization. Employees who value working in an organizational climate that shows integrity will expect the organization’s leaders to set good examples.
QUESTION What is in the middle of Maslow’s hierarchy of needs pyramid? a. social needs b. physiological needs c. safety needs d. esteem needs ANSWER a
QUESTION The pricing strategy where the mode of distribution of the product determines the price of the product is called _____________________. Fill in the blank(s) with correct word ANSWER channel-driven pricing