QUESTION After working at an unfulfilling job for a few years, Ephraim is searching for a new position. He is excited about different challenges and knows that one important factor that motivates him is the level of discretion his job provides. Ephraim is referring to which core job characteristic under job enrichment theory? A) task […]
QUESTION Which of the following has the LEAST association with the concept of task identity as defined by job enrichment theory? A) management by objectives B) Theory Y C) Hawthorne effect D) scientific management E) Theory Z ANSWER Answer: D Explanation: D) Task identity describes the extent to which a job requires a worker […]
QUESTION In college, Beth studied labor relations and human resource management and became a strong proponent of empowering people in the workplace. So she was dismayed when her first boss after graduation gave her little responsibility and watched her every move. Which of the following statements is true? A) Beth supports Theory X; her boss […]
QUESTION Which of the following lists Maslow’s hierarchy of needs in order from lowest to highest? A) social > safety > physiological > esteem > self-actualization B) physiological > safety > esteem > social > self-actualization C) esteem > self-actualization > physiological > safety > social D) physiological > safety > social > esteem > […]
QUESTION Which of the following is NOT a characteristic of Ouchi’s Theory Z? A) slow evaluation and promotion B) long-term employment C) individual responsibility D) moderately specialized career paths E) concern for the total person ANSWER Answer: C Explanation: C) Theory Z emphasizes both collective responsibility and collective decision making.
QUESTION Maslow’s motivational theory proposes that people have a hierarchy of needs that are never completely fulfilled. Human motivation stems from the desire to fulfill our needs. Based on Maslow’s hierarchy, which need are we LEAST able to fulfill? A) safety B) physiological C) self-actualization D) esteem E) social ANSWER Answer: C Explanation: C) […]
QUESTION Which theory emphasizes employee well-being as a motivational strategy? A) job enrichment B) Theory Y C) equity theory D) Theory Z E) management by objectives ANSWER Answer: D Explanation: D) Theory Z combines American and Japanese perspectives on management. It focuses on increasing employee loyalty and motivation by providing jobs that strongly focus […]
QUESTION Jae-Lyn is a proponent of Herzberg’s two-factor theory. She has just started a new job as floor manager for a textile mill and must motivate the employees to increase production while maintaining quality. According to Herzberg, which action should Jae-Lyn take first? A) implement a top-performer recognition contest B) improve lighting and air quality […]
QUESTION Which motivational theory advocates high levels of employee involvement at all levels of the company? A) Herzberg’s two-factor theory B) Ouchi’s Theory Z C) McGregor’s Theory Y D) management by objective E) Adams’s equity theory ANSWER Answer: B Explanation: B) Theory Z also emphasizes long-term job security, collective decision making, slow evaluation and […]
QUESTION According to Herzberg’s two-factor theory, which of the following is NOT a motivating factor for employees? A) advancement B) recognition C) salary D) responsibility E) the work itself ANSWER Answer: C Explanation: C) Salary is considered a hygiene factor under Herzberg’s theory. These factors are lower-level needs associated with job dissatisfaction.
