QUESTION In Vroom’s expectancy theory, employees conduct three assessments to determine their willingness to perform a task. In the third assessment, employees consider how much they want the reward offered for performing a task. What is Vroom’s term for this assessment? A) instrumentality B) valence C) extinction D) expectancy E) equity ANSWER Answer: B […]
QUESTION Expectancy theory is strongly oriented toward employees’ perceptions about performance and rewards. What aspect of management plays an important role in this theory? A) coaching skills B) credibility C) fairness D) empowerment E) relationships ANSWER Answer: B Explanation: B) Under expectancy theory, employees must believe that managers have the ability and the will […]
QUESTION Ron has worked in the same job for the past five years. Everyone who has worked alongside him was promoted in six months. He’s tired of being passed up, so he’s pulling back: taking longer breaks and more “sick” days and not going the extra mile. How is Ron trying to reduce his perceived […]
QUESTION Which of the following is the foundation of Adams’s equity theory? A) salary B) behavior C) empowerment D) perception E) productivity ANSWER Answer: D Explanation: D) Equity theory is grounded in employees’ perception of whether they are being fairly compensated for the work they perform.
QUESTION According to goal-setting theory, five things must be true in order for goals to successfully motivate employees. Which of the following does NOT fit the parameters of goal-setting theory? A) Employees must think goals are fair. B) Goals must be specific. C) Employees must accept the goals. D) Goals must be achievable. E) Employees […]
QUESTION Feliz believes she is being treated unfairly in her job. She does the same amount of work as the other administrative assistant, but she makes 10 percent less. What is Feliz comparing to make this determination? A) salaries B) equities C) returns D) ratios E) contributions ANSWER Answer: D Explanation: D) Under equity […]
QUESTION According to Herzberg’s two-factor theory, which of the following is NOT a motivating factor for employees? A) advancement B) recognition C) salary D) responsibility E) the work itself ANSWER Answer: C Explanation: C) Salary is considered a hygiene factor under Herzberg’s theory. These factors are lower-level needs associated with job dissatisfaction.
QUESTION Bob was ranked All-American when he played football in college. Yet, a few years after graduation, he took an opportunity to work in Osaka. After five years, Bob had really come to embrace the Japanese perspectives on work—except for one. Which is the most likely holdover from Bob’s American perspective? A) consensual decision making […]
QUESTION Sanjay and Irma are studying for a business exam. They are playing a flashcard game to understand differences and similarities among motivational theories. Sanjay places the following five cards on the table and asks Irma to select the card that doesn’t fit in the group. Which card does Irma choose on this round? A) […]
QUESTION Which motivational theory focuses on creating the right “fit” between jobs and employees? A) expectancy theory B) scientific management C) management by objective D) job enrichment E) reinforcement theory ANSWER Answer: D Explanation: D) Job enrichment theory employs a number of approaches that either fit people to jobs or fit jobs to people. […]
