QUESTION At the annual company dinner, Don recently received an engraved crystal award for being top salesperson. He has the award and a photo of him with the CEO displayed prominently in his office. Receiving the award was a proud moment for him. In all likelihood, how old is Don? A) 20 B) 27 C) […]
Date: September 3rd, 2020
QUESTION Bill is a factory foreman from the old school. He believes his employees essentially hate work and are irresponsible. They have no interest in stepping up to lead. What motivational theory does Bill subscribe to, and how does he motivate his workers? What will be an ideal response? ANSWER Answer: Bill’s attitude reflects […]
Date: September 3rd, 2020
QUESTION Which of the following has the greatest capacity to motivate employees through intrinsic rewards? A) reinforcement theory B) Theory X C) management by objectives D) two-factor theory E) Hawthorne effect ANSWER Answer: C Explanation: C) An intrinsic reward is the satisfaction one receives, such as a feeling of accomplishment, for performing a task. […]
Date: September 3rd, 2020
QUESTION Which of the following can NOT be considered a work-life benefit provided to employees? A) health insurance benefits B) domestic partner benefits C) flex-time scheduling D) onsite fitness center E) paid volunteer service days ANSWER Answer: A Explanation: A) Health insurance is a traditional compensation benefit offered to most employees in the United […]
Date: September 3rd, 2020
QUESTION Which of the following do a majority of college students feel is important to have in a job? A) autonomy B) private office C) health benefits D) life-work balance E) perks ANSWER Answer: D Explanation: D) A survey of 2,500 university students in 11 countries found that 57 percent identified “attaining a balance […]
Date: September 3rd, 2020
QUESTION One of the most important tools for motivating employees is praise, but different types of praise are effective for different people. Some employees prefer indulgences like spa visits; others prefer public award presentations. Which motivational theory does this dynamic reflect? A) Herzberg’s two-factor theory B) Ouchi’s Theory Z C) Vroom’s expectancy theory D) Adams’s […]
Date: September 3rd, 2020
QUESTION Praise can be considered a form of reward for good performance in the workplace. This dynamic reflects which motivational theory? A) Theory Z B) management by objectives C) reinforcement theory D) expectancy theory E) job enrichment ANSWER Answer: C Explanation: C) Under reinforcement theory, behavior with positive consequences tends to be repeated. Offering […]
Date: September 3rd, 2020
QUESTION There are many ways to motivate employees that do not involve giving them additional money. Still, nonmonetary strategies can incur costs for an organization. Which of the following would be most costly for a business? A) being nice B) giving praise C) arranging job shadowing D) providing onsite childcare E) listening to employee ideas […]
Date: September 3rd, 2020
QUESTION The primary purpose of business is to earn a profit. Is the field of business intrinsically motivated or extrinsically motivated? What will be an ideal response? ANSWER Answer: Profit is an external reward, so business is extrinsically motivated. Explanation: Because profit is an external reward, by its core definition, the field of business […]
Date: September 3rd, 2020
QUESTION What type of acknowledgment is most effective in motivating young employees? A) engraved plaques and certificates B) team award trips C) verbal praise and guidance D) mass e-mail praise E) additional paid time off ANSWER Answer: C Explanation: C) Offering guidance and mentoring—telling people they are on the right track—can be more effective […]
Date: September 3rd, 2020
