QUESTION In a recent survey asking university students worldwide what was important in a job, many said they need to do something that matters. This sentiment reflects what core job characteristic outlined in job enrichment theory? What will be an ideal response? ANSWER Answer: This reflects task significance, which is the degree to which […]
QUESTION Macmoo’s compensation structure is based on which of the following principles? A) People will act to accomplish a goal when they have a stake in the accomplishment of that goal. B) An incentive structure should be as simple as possible. C) An incentive structure is more effective when it encourages people to act in […]
QUESTION Scientific management and time-motion studies broke down tasks into individual actions to improve productivity. What motivational theory breaks down organizational objectives into specific goals for all employees? What will be an ideal response? ANSWER Answer: Management by objectives (MBO) breaks down larger objectives into smaller goals for individual employees. Explanation: Management by objectives […]
QUESTION In which of the following situations would the interests of the salesperson be most likely to conflict with the interests of the overall organization? A) A Macmoo real estate agent and another real estate agent have a difference of opinion about the fair market value of a property. B) A Macmoo real estate agent […]
QUESTION Which of the following, if true, provides the strongest support for the belief that the employees are satisfied? A) Profit margins are higher than those of competing companies in the industry. B) Overall costs are lower this year than they were last year. C) Candidates for job openings are likely to be referrals from […]
QUESTION The incentive plan is based on what assumption? A) In comparison to other Macmoo employees, Macmoo salespeople are less interested in the overall success of the company. B) Macmoo salespeople believe that they can have a significant effect on the overall performance of the company. C) In the past, Macmoo salespeople have not consistently […]
QUESTION At the annual company dinner, Don recently received an engraved crystal award for being top salesperson. He has the award and a photo of him with the CEO displayed prominently in his office. Receiving the award was a proud moment for him. In all likelihood, how old is Don? A) 20 B) 27 C) […]
QUESTION Bill is a factory foreman from the old school. He believes his employees essentially hate work and are irresponsible. They have no interest in stepping up to lead. What motivational theory does Bill subscribe to, and how does he motivate his workers? What will be an ideal response? ANSWER Answer: Bill’s attitude reflects […]
QUESTION Which of the following has the greatest capacity to motivate employees through intrinsic rewards? A) reinforcement theory B) Theory X C) management by objectives D) two-factor theory E) Hawthorne effect ANSWER Answer: C Explanation: C) An intrinsic reward is the satisfaction one receives, such as a feeling of accomplishment, for performing a task. […]
QUESTION Which of the following can NOT be considered a work-life benefit provided to employees? A) health insurance benefits B) domestic partner benefits C) flex-time scheduling D) onsite fitness center E) paid volunteer service days ANSWER Answer: A Explanation: A) Health insurance is a traditional compensation benefit offered to most employees in the United […]
