QUESTION In a recent survey asking university students worldwide what was important in a job, many said they need to do something that matters. This sentiment reflects what core job characteristic outlined in job enrichment theory? What will be an ideal response? ANSWER Answer: This reflects task significance, which is the degree to which […]
QUESTION Macmoo’s compensation structure is based on which of the following principles? A) People will act to accomplish a goal when they have a stake in the accomplishment of that goal. B) An incentive structure should be as simple as possible. C) An incentive structure is more effective when it encourages people to act in […]
QUESTION Scientific management and time-motion studies broke down tasks into individual actions to improve productivity. What motivational theory breaks down organizational objectives into specific goals for all employees? What will be an ideal response? ANSWER Answer: Management by objectives (MBO) breaks down larger objectives into smaller goals for individual employees. Explanation: Management by objectives […]
QUESTION In which of the following situations would the interests of the salesperson be most likely to conflict with the interests of the overall organization? A) A Macmoo real estate agent and another real estate agent have a difference of opinion about the fair market value of a property. B) A Macmoo real estate agent […]
QUESTION Which of the following, if true, provides the strongest support for the belief that the employees are satisfied? A) Profit margins are higher than those of competing companies in the industry. B) Overall costs are lower this year than they were last year. C) Candidates for job openings are likely to be referrals from […]
QUESTION The incentive plan is based on what assumption? A) In comparison to other Macmoo employees, Macmoo salespeople are less interested in the overall success of the company. B) Macmoo salespeople believe that they can have a significant effect on the overall performance of the company. C) In the past, Macmoo salespeople have not consistently […]
QUESTION Which of the following, if true, most strongly suggests that the employees at Jextaposition will not give accurate answers to the questionnaire? A) The number of completed surveys this year is different from the number of completed surveys last year. B) The questionnaire is based on a general survey used in many industries but […]
QUESTION Vroom’s expectancy theory states that employees will do what they can do when they want to do it. What three questions does Vroom say people ask themselves to determine their willingness to do something? What will be an ideal response? ANSWER Answer: 1. Will I be able to accomplish a certain task? 2. […]
QUESTION Which of the following must be true about the business developers at Oak Meteors during any given year? A) Some of them meet all of their annual goals. B) Some of those who meet all of their annual goals are among the top performers in the entire organization. C) All of those who generate […]
QUESTION In reinforcement theory, what two processes are used to decrease an employee’s undesirable behavior? What will be an ideal response? ANSWER Answer: In extinction, positive rewards are withheld or withdrawn in response to an employee’s undesirable behavior. In punishment, negative consequences are applied in response to the undesirable behavior. Explanation: In extinction, positive […]
