QUESTION Which of the following, if true, most strongly supports recommending increased mentoring and coaching as a cost-effective solution? A) The activity can be carried out through teamwork so that participants can continue their normal activities with only brief interruptions for feedback. B) Managers and supervisors at Mini-Glee often complain that subordinates do not have […]
QUESTION Which of the following, if true, most strongly supports recommending a redesigned orientation program as a cost-effective solution? A) Orientation needs to be done only once in an employee’s tenure at the firm. B) As orientation is delivered only to individual workers, it is more costly than training the whole workforce. C) Peers can […]
QUESTION Which of the following, if true, most strongly supports recommending the use of behavior modeling as a cost-effective solution? A) The training center has the capability to shoot video footage of managers demonstrating basic skills, which could be screened in such workshops. B) Behavior modeling is widely used in various industries. C) Employees rated […]
QUESTION In order to demonstrate the effectiveness of the revised in-house T&D program, what metrics should be presented to the board? A) positive feedback from employees who felt that the training was beneficial B) increased use of the strategies taught in the program’s activities C) improved productivity, resulting in increased product sales D) positive reviews […]
QUESTION All of the following are assumed by Peck’s argument EXCEPT: A) Employees can understand the new incentive system. B) Employees are capable of achieving the results specified by the new incentive system. C) Employees who exhibit a similar level of effort will receive similar rewards. D) Employees will perceive that the rewards offered by […]
QUESTION A job description outlines the minimum qualifications a person must have to perform the job successfully. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: The minimum qualifications needed to perform a job are called the job specification.
QUESTION If it were possible to qualify for membership in the Excellence Club by completing a new product deal worth over $1,000,000, then which of the following business developers would have met all of his or her annual goals? A) Ali, who did not complete any deal worth over $1,000,000 but generated more dollars in […]
QUESTION Which issue would make the board most strongly suspect that organization development might be a better way to respond to Carlson’s and Behr’s concerns? A) Carlson and Behr visibly part company on their philosophies of workplace management. B) The new focus on toys with cognitive developmental impact marks a sharp departure from Mini-Glee’s previous […]
QUESTION If all of Witt’s statements are true, which of the following must also be true? A) If Robin were paid more than Jonaki, she would be motivated. B) All employees who are motivated and feel that they are paid less than employees who do the same work have received a persuasive justification. C) If […]
QUESTION No employees are exempt from overtime pay rules established by the 1938 Fair Labor Standards Act. Indicate whether the statement is true or false. ANSWER Answer: FALSE Explanation: Executive, administrative, and professional employees who earn salaries rather than hourly wages are exempt from overtime rules.
