QUESTION Which of the following contains reasoning most similar to Linda’s? A) It would be a mistake to move all the employees to offices that match those of the new call center. The call center has been more productive since the move, but that is probably because of the excitement surrounding the move and not […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, least supports Carlson’s position to cut the T&D budget? A) Redirecting Mini-Glee’s emphasis to toys that support young children’s intellectual development would involve changes in nearly every division. B) Experts have recently begun to question whether nursery toys really do have an impact on children’s intelligence. C) A […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, least supports Behr’s position to increase the T&D budget? A) The money saved from the T&D budget would be enough to fund a well-produced advertising campaign directed at the target audience. B) There is a lack of qualified applicants available in Mini-Glee’s job market who could readily replace […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, most supports following Behr’s suggestion that Mini-Glee keep its training and development in house, even at added expense? A) The company would have to build a studio if it wanted to develop its own T&D webinars. B) Many of the most experienced people who’ve presented the training programs […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, most supports Carlson’s suggestion that Mini-Glee rely on Internet-based learning, using an external vendor? A) Mini-Glee’s competitors are also looking into the use of webinars in their T&D programs. B) Licensing Internet-delivered training programs allows them to be delivered simultaneously at all of Mini-Glee’s locations. C) Most of […]
Date: September 3rd, 2020
QUESTION If Behr’s position were adopted by Mini-Glee’s board and he was instructed to upgrade the firm’s T&D performance, what would be his best first step in determining the firm’s needs? A) Identify the least productive employees and prescribe extra training for them. B) Determine the specific skills and job knowledge needed by employees at […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, most strongly supports recommending increased mentoring and coaching as a cost-effective solution? A) The activity can be carried out through teamwork so that participants can continue their normal activities with only brief interruptions for feedback. B) Managers and supervisors at Mini-Glee often complain that subordinates do not have […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, most strongly supports recommending a redesigned orientation program as a cost-effective solution? A) Orientation needs to be done only once in an employee’s tenure at the firm. B) As orientation is delivered only to individual workers, it is more costly than training the whole workforce. C) Peers can […]
Date: September 3rd, 2020
QUESTION Which of the following, if true, most strongly supports recommending the use of behavior modeling as a cost-effective solution? A) The training center has the capability to shoot video footage of managers demonstrating basic skills, which could be screened in such workshops. B) Behavior modeling is widely used in various industries. C) Employees rated […]
Date: September 3rd, 2020
QUESTION In order to demonstrate the effectiveness of the revised in-house T&D program, what metrics should be presented to the board? A) positive feedback from employees who felt that the training was beneficial B) increased use of the strategies taught in the program’s activities C) improved productivity, resulting in increased product sales D) positive reviews […]
Date: September 3rd, 2020
